IT Deployment

Work in BC’s most culturally diverse and urban school district, Vancouver School District No. 39. Set in one of the world’s most livable cities, Vancouver is a community-minded district seeking talented educators, progressive leaders, and skilled support staff to enrich the learning experience of Vancouver’s 50,000 students.

The Vancouver Board of Education welcomes qualified applicants who value equity and diversity as essential to excellence. The distinct makeup of the VSB community strives to support the inclusion of all voices. You may wish to share some lived experiences that demonstrate your connections to our diverse student community.

IT Deployment & Operations Technician

Information Technology Support A (Itinerant)

**Location**: Learning Services located at SET BC

**Department**: SET BC

**Position Type**: Permanent

**Hours**: 7 hours per day

**Salary**: $30.23 per hour,

+ plus extensive benefits and municipal pension

**In this position, you will**:
Perform information technology functions to support the work at SET-BC, a provincial outreach program hosted by the VSB

Provide IT support either working remotely or onsite in District and school locations, to internal education staff and provincial school teams

Provide first/second level technical support, troubleshooting and training services to staff/students and team members via phone, remote control or on site

Identify problems, monitor, administer and problem solve various system, network, and operational issues

Prepare and maintain records and statistics

Liaison with Assistive Technology vendors and suppliers

Perform other work within the band as assigned

**Required Qualifications**:
Completion of grade 12

Minimum two-year Diploma in a relevant technology discipline or equivalent training and certification

Minimum of two years’ experience required in a relevant computer/technology discipline

Experience of working in a K-12 education organization

Skill in implementing, problem solving, and supporting Apple and Microsoft computer, mobile, directory, server, printing technologies

Excellent communication skills (verbal and written)

Skilled in implementing, problem solving, supporting network technologies, and repairing computer technologies

Must demonstrate three core competencies (Collaboration, Communication for Results, Problem Solving) and two role specific competencies, (Initiative, Information System Knowledge) at the basic level

Must be able to complete a one-hour, hands-on series of tasks/problems at 70%+ accuracy

Cover Letter

Resume

Three (3) professional references. Must be your direct supervisor/manager. We do not accept coworkers, friends, or family as references.

**HOW TO APPLY**:
2. Click on Job Postings the click Search

3. Select a job that you are qualified for

4. Answer the job posting questions then Apply

5. Upload supporting documents