Technology Deployment and Operations Technician

7 months ago


Vancouver, Canada School District #39 (Vancouver) Full time

**THE ORGANIZATION**: VANCOUVER SCHOOL BOARD (SCHOOL DISTRICT 39)

With deep gratitude and respect, we are honoured to be learning and unlearning on the ancestral and unceded lands of the xmkym (Musqueam), Swxwú7mesh Úxwumixw (Squamish) Nation, and slilwta (Tsleil-Waututh) Nation.

At the VSB, we are proud to provide exceptional learning experiences for students. As a large, urban school district, the VSB is one of Canada's most diverse school systems and equity and inclusivity are at the forefront of our approach to education.

**THE OPPORTUNITY**: TECHNOLOGY DEPLOYMENT & OPERATIONS TECHNICIAN (INFORMATION TECHNOLOGY SUPPORT A)

SPECIAL EDUCATION TECHNOLOGY BC (SET-BC)

**In this position, you will**:
Perform information technology functions to support the work at SET-BC

Provide IT support either working remotely or onsite in District and school locations, to internal education staff and provincial school teams

Provide first/second level technical support, troubleshooting and training services to staff/students and team members via phone, remote control or on site

Identify problems, monitor, administer and problem solve various system, network, and operational issues

Prepare and maintain records and statistics

Liaise with Assistive Technology vendors and suppliers

Perform other work within the job band as assigned

QUALIFICATIONS

Completion of grade 12 plus one (1) year of full time equivalent post-secondary training in a relevant technology discipline

Minimum of one (1) year of experience in information technology

Experience working in a K-12 education organization is an asset

Skill in implementing, problem solving, and supporting Apple and Microsoft computer, mobile, directory, server, printing technologies

Excellent communication skills (verbal and written)

Skill in implementing, problem solving, supporting network technologies, and repairing computer technologies

Experience with assistive technology, refreshable braille devices and technology knowledge of student mounting systems (ReHadapt, Daessy, IDEAS) is an asset

**Must be able to meet the following assessment**: Hands-on 1-hour series of tasks/problems (70%+)

COMPENSATION

The salary for this position is $33.59/hour (paid as 7 hours/day) plus a comprehensive benefits package, including Municipal Pension Plan, Vancouver Employee Savings Plan, Extended Health, Dental, Group Life, Long Term Disability, Vacation, & Gratuity Days.

TO APPLY

Create a profile on Make a Future

Answer the job posting questions

The VSB has been given approval from the Human Rights Tribunal for a Special Program under s. 42(3) of the Human Rights Code. Under this special program, the VSB seeks to preferentially hire Aboriginal persons to a variety of teaching positions. Therefore, each applicant may wish to provide, on a voluntary basis, information whether they self-identify as an Aboriginal person.



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