Desktop Support Analyst

2 months ago

Vancouver, Canada Stantec Full time

Desktop Support Analyst - ( 240003OW )

**Description**

Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individuals with diverse backgrounds, talents, and expertise, our 31,000 team members in over 450 locations worldwide are vital to making our Company stronger.

**Your Opportunity**

Take the first step towards designing your career with Stantec as a Desktop Support Analyst. As a member of a large IT Team, you’ll provide dedicated Desktop support to our local office(s). We offer competitive salaries and opportunities for advancement.

**Your Key Responsibilities**
- Configuration/reconfiguration of hardware, including workstations and printers
- Analyze and resolve end-user hardware, software and connectivity issues
- Create and update accurate and consistent records of all calls
- Monitor progress on problem resolution and advise users on status of issue
- Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to our internal clients
- Provide excellent client service; while managing multiple service requests

**Qualifications**

**Your Capabilities and Credentials**
- Competence in a Microsoft Windows environment including Windows 11, MS Office Suite, Anti-Virus software.
- Knowledge of PC hardware and the ability to set up, configure, and rebuild workstations.
- Have proven troubleshooting skills.
- Exposure to an ITIL and SOX compliant organization a plus.
- Excellent customer relationship, communications and interpersonal skills.
- Must be able to move, carry and manipulate equipment up to 50 pounds.

**Education and Experience**
- Minimum of 2 years of experience. Technical degree/diploma/certificate in related discipline is required; or equivalent combination of education and experience.
- Classroom training and or experience with SCCM will be considered an asset.Microsoft Certification in Windows, and/or COMPTIA certification in Hardware will be considered an asset.
- Position will primarily work in an office setting. There is regular need to travel to other local Stantec office locations.
- Valid drivers’ license and satisfactory driving record are required.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Pay transparency laws require employers to provide the following information for positions that may be in the following jurisdiction(s):
**Salary Range(s)**:

- Lower Mainland $56,600 - Lower Mainland $79,200 Min/Max Pay Range for postings located in BC (Lower Mainland includes Vancouver & Burnaby)

The final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible.

**Benefits Summary**: Regular full-time and part-time employees will have access to health, dental, and vision plans, a well-being program, health care spending account, wellness spending accounts, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

**Primary Location** : Canada-British Columbia-Vancouver

**Organization** : BC-1372 IT Services-CA Canada

**Employee Status** : Regular

**Job Level** : Entry Level

**Travel** : Yes, 10 % of the Time

**Schedule** : Full-time

**Job Posting** : Oct 7, 2024, 4:18:34 PM

**Req ID**: 240003OW

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

  • Desktop Systems Analyst

    1 month ago

    Vancouver, Canada Langara College Full time

    Job Description:The Desktop Systems Analyst will provide support and technical expertise in management of desktop computers and mobile devices. This position will deal with day-to-day operations of software packaging and template development as well as administration of various tools required for application deployment. In addition to day-to-day activities,...

  • Desktop Systems Analyst

    2 weeks ago

    Vancouver, Canada Langara College Full time

    Job Description:Langara College is looking for a candidate with proven experience in various tools required for application deployment, tools such as AVD (Azure Virtual Desktop) and Windows 11. This position provides support and technical expertise in the management of the AVD environment. This includes such tasks as software packaging, template...

  • \"Desktop Support Engineer\"

    2 weeks ago

    Vancouver, British Columbia, Canada PeopleToGo Full time

    Desktop Support EngineerAt PeopleToGo, we are seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT needs are met efficiently and effectively.Key responsibilities of this role include:Providing technical support...

  • Support Analyst I

    2 weeks ago

    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level B Job Title Support Analyst I Department UBC IT | Desktop | Operations 4 Compensation Range $6,251.00 - $8,986.00 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of...

  • Desktop Support Technician

    6 months ago

    Vancouver, Canada Teck Resources Limited Full time

    The Desktop Support Site Support role (known as the Technician) at Teck Resources is a Tier 2 end user support position. As the title suggests, this role involves in-person support and is expected to be carried out on-site throughout the week, with no remote-work or work from home capability to be expected. The core responsibilities of this role encompass a...

  • Sr Desktop Support Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada Electronic Arts Full time

    Job DescriptionAt Electronic Arts, we're seeking a skilled Sr Desktop Support Specialist to join our team. As a key member of our Desktop Support Engineering team, you'll be responsible for providing exceptional technical support to our employees. Your primary focus will be on imaging, new machine setup, PC refreshes, hardware replacements, software...

  • IT Support Analyst

    1 month ago

    Vancouver, British Columbia, Canada beBee Professionals Full time

    Job Title: Virtual Technical Support AnalystAbout the Company:beBee Professionals is a leading provider of technical support services, dedicated to delivering exceptional customer experiences. We are seeking a skilled Virtual Technical Support Analyst to join our team in Vancouver.Key Responsibilities:* Provide technical support to customers via phone,...

  • Desktop Support Analyst

    6 months ago

    North Vancouver, Canada Squamish Nation Full time

    **PERMANENT FULL-TIME **POSITION IN NORTH VANCOUVER** **CLOSES: Open Until Filled** - ** Great opportunity to join the Squamish Nations community**: - ** Take your career to new heights with a dynamic and progressive First Nations government** **Who We Are**: Squamish Nation consists of 23 villages and is comprised of descendants of the Coast Salish...

  • Desktop Support Specialist

    5 months ago

    Vancouver, Canada Nicola Wealth Full time

    We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 99% client retention rate and our award-winning culture, combine to position us as a national leader in wealth management. Recognized as a Best Managed Company and one of Canada's Top Employers,...

  • Desktop Support Technician Ii

    5 months ago

    Vancouver, Canada TEK Group Full time

    Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians...

  • Desktop Technician

    1 month ago

    Vancouver, Canada Vancouver Film School Full time

    **Overview** **Core Responsibilities** - **Technical Support and Troubleshooting**: - Provide timely desktop support to staff and students, resolving hardware and software issues on-site and remotely. - Diagnose and troubleshoot system errors, connectivity issues, software malfunctions, and hardware failures. - Respond to user inquiries through ticketing...

  • Desktop Support Specialist

    6 months ago

    Vancouver, Canada Nicola Wealth Full time

    We have a lot to be proud of at Nicola Wealth. Our sophisticated financial planning, our diversified private investment funds and their exceptional performance, our 99% client retention rate and our award-winning culture, combine to position us as a national leader in wealth management. Recognized as a Best Managed Company and one of Canada’s Top...

  • Support Analyst

    6 months ago

    Vancouver, Canada Wesgroup Properties Full time

    Wesgroup Properties started as a family business in British Columbia more than 60 years ago and today is one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. Wesgroup owns and manages over 3.7 million square feet of commercial and multi-family real estate and has...

  • Desktop Systems Analyst

    1 month ago

    Vancouver, Canada Langara College Full time

    Interested in a career at Langara College?_ Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply! Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with...

  • Desktop Level

    6 months ago

    Vancouver, Canada Impel Integrated Tech Services Full time

    **Hiring Desktop Support Level - I for 1 Year Long Project - Every Tuesday Per Week** **Schedule**: - Every Tuesday - 08:00 AM - 4:00 PM **Location**: - Vancouver, BC **Scope of Work Requirements**: - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. - Support, Manage, Optimize and Maintain...

  • Desktop Support Technician

    3 months ago

    Vancouver, Canada Mark Anthony Group Inc. - Canada Full time

    Mark Anthony Group is one of North America's most successful privately held alcohol beverage companies. We are a leading producer and distributor of fine wine, premium Ready to Drink (RTD) products, and spirits in the Global beverage alcohol industry. We are an innovative and ambitious organization with a successful track record of building successful and...

  • Desktop Support Engineering Leader

    2 weeks ago

    Vancouver, British Columbia, Canada Electronic Arts Full time

    About Electronic ArtsAt Electronic Arts, we inspire the world to play by delivering cutting-edge games and innovative services that bring worlds with infinite possibilities to millions of players and fans around the globe.We're looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. Our benefits...

  • Desktop Systems Analyst

    2 weeks ago

    Vancouver, Canada Langara College Full time

    Interested in a career at Langara College?_ Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply! Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with...

  • Staff, Desktop Support Specialist

    6 months ago

    Vancouver, Canada Rivian Full time

    Role Summary: As a Staff, Desktop Support Support Specialist, you'll coordinate, diagnose, and troubleshoot requests for assistance at Rivian sites throughout Canada. You will work onsite everyday in and staff our IT Support walkup Guidepost area. You will provide support services to employees with technical problems and information technology issues...

  • Desktop Systems Analyst

    3 months ago

    Vancouver, Canada Langara College Full time

    Interested in a career at Langara College?_ Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply! Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with...