Front Desk Receptionist

6 months ago


Nepean, Canada Stonebridge Dentistry Full time

**Key Responsibilities**:

- Warmly greet and welcome patients and visitors, ensuring a professional and friendly atmosphere
- Handle incoming phone calls, arrange appointments, and respond to patient queries
- Confirm patient insurance details and process payments
- Keep patient files up-to-date and maintain electronic medical records (EMR)
- Perform administrative duties such as document filing, faxing, and scanning
- Liaise with other medical staff to facilitate efficient patient care
- Deliver outstanding customer service and address any concerns or complaints from patients

**Preferred Qualifications**:

- Experience as a receptionist in a medical or dental setting is desirable
- Proficient with EMR systems
- Understanding of medical and dental terminology is advantageous
- Excellent organizational skills with a keen eye for detail
- Strong communication and interpersonal abilities
- Capable of managing multiple phone lines and proficient in phone system usage

**Additional Information**:

- We are committed to equal employment opportunities and embrace diversity.

Pay: $20.00-$35.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person



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