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Administrative Assistant

1 month ago

Mississauga, Canada FVB Psychologists Full time

**Administrative Assistant**

FVB Psychologists

Mississauga and Brampton, ON

**Pay**:$24 per hour

**Hours**:Full time 40 hours per week with some evening shifts

Part time hours 20 hours per week with evening shifts

**Work location**_**:_In person _at our Mississauga office with capacity to fill in at our Brampton Office when needed.

**Mississauga Office**

1599 Hurontario Street, Suite 204 Mississauga, ON, L5G 4S1

**Brampton Office**

7685 Hurontario Street, Suite 505 Brampton, ON L6W 0B4

**In order to succeed in this role**:As the face and voice of FVB, you will need to maintain the highest level of empathy, professionalism, and emotional control. You recognize the criticality of confidentiality on all levels - clients/patient health information, clinical staff information, and organizational information. An administrative assistant's duties and responsibilities include providing administrative support to ensure efficient operation of the office; supports managers and employees through a variety of tasks related to organization and communication by following policy and procedure established by the organization. They can complete tasks with accuracy and deliver with high quality and in a timely manner.

**Key Responsibilities**:

- Greet and assist visitors to the office.
- Manage client profile, documents, and treatment approvals.
- Organize clinicians’ and clients’ schedules.
- Develop and maintain computer filing systems.
- Communicate with colleagues to organize work.
- Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Maintain confidentiality of all clinical, client, and organizational information to ensure privacy is protected.
- Handle and following up on billing and collecting from clients, WSIB, and third parties.
- Perform opening and closing procedures.
- Cover the reception desk at alternate sites when required.
- Order office supplies and control inventory.
- Able to multi-task and work well in a team setting.
- Ensure the cleanliness of clinic settings.
- Other job duties as assigned.

**Required Knowledge, Skills, and Abilities**:

- Must have telephone and typing skills.
- Has excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Must be detail-oriented and organized.
- Excellent time management skills and ability to multi-task - be able to think 10 steps ahead and see a bigger picture.
- Must be able to prioritize requests and job duties.
- Ability to work independently and collaboratively.

**Qualifications**:

- 3-5 years of experience in client care or customer service (preferably in a medically based healthcare environment).
- Proficient in MS Office and Adobe.
- Proficient in electronic medical records database (experience with JANE is preferred).
- High school diploma or equivalent;
- A certificate, diploma or Bachelor’s Degree in Business Administration or related field is preferred.

**Job Types**: Full-time, Part-time, Permanent

Pay: $24.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person