Assistant Manager Quality

5 months ago


Montréal, Canada International Air Transport Association (IATA) Full time

Employment Type: Permanent
Contract Duration:
At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

You will report to the Senior Manager Quality, FSDS GDC and CSC based in YMQ, and will be responsible for the successful delivery of the Global Quality Management System, ISO9001:2015 Certification and the Business Process Management as well as the execution of the Quality strategy and Continuous Improvement Program in the Global Delivery Centre (GDC) & Customer Service Centre (CSC) functions in YMQ.

What your day would be like

Represent the Quality function in YMQ, to support the GDC and CSC in alignment with the global Quality strategy and the execution of the Quality Management System.
Identify and coordinate the Continuous Improvement initiatives applicable to GDC and CSC in YMQ and/or globally.
Support and coordinate in the implementation of IATA's Business Continuity Management program in the GDC and CSC.
Supports the Operational Teams to ensure exceptions are logged as per global processes and actions are executed on time.
Help execute the Compliance Program to the Quality Management System, ensuring full integrity through Key Controls, SOP Live tests, etc, while balancing the need for Customer Centricity.
Identify patterns and trends through data analysis to eliminate operational issues and improve process performance.
Support to maintain the global ISO9002:2015 certification.
Support the GDC and CSC process modelers and end users with the Business Process Management Tool.

We would love to hear from you if

University degree in a relevant discipline with preferably 3 to 5 years’ experience and knowledge of the methodologies, tools and concepts of quality management and standards (ISO, Lean Six Sigma...etc)
Strong analytical skills with capacity to build reports. Expertise in Power BI will be an advantage.
Critical thinker with experience in problem solving based on data analysis driven decisions.
Familiarity with IATA systems and processes (Salesforce, E&F, ICH, ICCS, IRIS, SAP etc)
Preferred knowledge of ISO 9001 framework
Good facilitator, dynamic and self-motivated team player, must enjoy working in a team with a pro-active approach.
Excellent communication and interpersonal skills and ability to interact and with stakeholders at all levels from different cultures.

Travel Required: No

**Learn more about IATA’s role in the industry, our benefits, and the team at **iata/careers/**. We are looking forward to hearing from you



  • Montréal, Canada Medina Quality Full time

    Medina Quality (“MQ”) is looking for _detail oriented, professional, personable,_ and _articulate_ applicants to fill the position of Supervisor in the Operations Management Department. MQ works with food producers, airlines, and large-scale food buyers, to develop, manage and evaluate effective food safety and quality assurance management systems. Part...

  • Quality Manager

    5 months ago


    Montréal, Canada Boston Scientific Corporation Full time

    **Work mode**:Hybrid**Onsite Location(s)**:Montreal, QC, CA**Additional Locations**: Canada-QC-Montreal**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling...

  • Quality Manager

    5 months ago


    Montréal, Canada Vortex Aquatic Structures International Full time

    Montreal, QC, Canada Under the supervision of the Chief Operating Officer, the Quality Manager oversees all quality assurance activities with a focus on operational excellence within a context of growth. You will ensure projects comply with industry standards, regulatory requirements, and internal policies and procedures. You will work closely with...


  • Montréal, Canada Medina Quality Full time

    MQ is an evolving company committed to improving the health and well-being of food consumers. We are dedicated to fostering proactive and valuable partnerships with our clients to create positive food experiences that are responsible, safe and memorable. To accomplish this, we have a strong diverse team of people to bring our clients an effective,...


  • Montréal, Canada Medina Quality Full time

    MQ is an evolving company committed to improving the health and well-being of food consumers. We are dedicated to fostering proactive and valuable partnerships with our clients to create positive food experiences that are responsible, safe and memorable. To accomplish this, we have a strong diverse team of people to bring our clients an effective,...

  • Quality Assistant

    3 months ago


    Montréal, QC, Canada Recrutement Prestige Full time

    We are looking for a Quality Assistant to join a well-known manufacturer in business for over 50 years in Montreal! Full time. Permanent. **Responsibilities**: - Develop and implement procedures and documentation. - Organize employee training for new procedures. - Maintain and create essential quality documentation in collaboration with other...


  • Montréal, Canada Medina Quality Full time

    MQ is an evolving company committed to improving the health and well-being of food consumers. We are dedicated to fostering proactive and valuable partnerships with our clients to create positive food experiences that are responsible, safe and memorable. To accomplish this, we have a strong diverse team of people to bring our clients an effective,...

  • Quality Manager

    5 months ago


    Montréal, Canada Nortera Full time

    **Quality Manager** **Our Saint-Césaire factory is located in Montérégie** Joining Nortera means choosing opportunities to grow together! The North American reference for ready-to-cook vegetables, we do everything we can to contribute to the well-being of society by providing access to healthy and sustainable food. Nortera produces major private and...


  • Montréal, Canada Alimentiv Full time

    A leadership role with Quality Assurance responsible for the delivery of Alimentiv’s global quality assurance services, overseeing, collaborating and driving quality compliance in the delivery of Alimentiv services. This role is responsible for meeting the operational responsibilities and objectives and includes staff performance management, departmental...

  • Quality Manager

    2 months ago


    Montréal, Canada Bio-Rad Full time

    Le gestionnaire de la qualité affecté à ce poste sera responsable de la mise en œuvre, du maintien et de l’amélioration du système de gestion de la qualité au niveau commercial et de la distribution, de la supervision de la qualité, ainsi que du développement et de la direction de la fonction d’assurance de la qualité pour Bio-Rad Canada, en...


  • Montréal, Canada Vetio Animal Health Canada Full time

    Vetio Animal Health is a rapidly growing Contract Development and Manufacturing Organization (CDMO) dedicated to animal health; we integrate product development with full-scale pharmaceutical manufacturing through a Quality-by-Design process. Our mission is to develop and manufacture products that improve the lives of animals, while ensuring the safety,...


  • Montréal, Canada Siemens Energy Full time

    **A Snapshot of Your Day** The duty of the QMiP is to act and operatively support the Project Manager/ Director as expert and partner by planning, supervision, ensuring and reporting of appropriate activities regarding failure prevention, effective proceedings (pro-active & re-active) and continuous improvement over the entire life cycle of the project. The...

  • Quality Manager

    5 months ago


    Montréal, Canada Kiewit Corporation Full time

    **Requisition ID**:169405 **Job Level**:Senior Level **Home District/Group**: Ganotec District **Department**:Quality **Market**:Power **Employment Type**:Full Time **POSITION OVERVIEW**: - As a Quality Manager at Ganotec, you will lead the quality team and project-related programs in your designated location.- You will be responsible for developing...


  • Montréal, QC, Canada Endo International Full time

    Job Description Summary At Paladin Pharma, we strive to offer a work environment that meets the diverse needs of our team members and advances the goals of the individual, the team and the company, while promoting flexibility, accountability and collaboration. If you're looking for a hybrid work environment, Paladin is the place for you! This position...


  • Montréal, Canada Microsoft Canada Full time

    Overview Microsoft's Cloud Operations + Innovation (CO+I) organization is the engine that powers our cloud services. Our data center construction team is dedicated to delivering the highest quality data centers for our cloud services. As we continue to revolutionize the way construction projects are planned, managed, and executed, we are seeking a highly...

  • Quality Analyst

    5 months ago


    Montréal, Canada Airports Council International Full time

    **Position Term: Permanent** Airports Council International (ACI) is the only global trade representative of the world’s airports. Established in 1991, ACI represents airports interests with Governments and international organizations such as ICAO, develops standards, policies, and recommended practices for airports, and provides information and training...

  • Quality Inspector

    5 months ago


    Montréal, Canada Vortex Aquatic Structures International Full time

    Montreal, QC, Canada The Quality Inspector is responsible for conducting the inspections required in all stages of production in accordance with the quality standards of the company and established safety rules. **Ready to shape the future of fun?**: At Vortex, we have been bringing communities, businesses, and families together with innovative aquatic...


  • Montréal, Canada CIMA+ Full time

    **Company Description** Welcome to a place where people are at the heart of everything we do.** Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value...


  • Montréal, Canada Cogir Full time

    COGIR Immobilier has 16,000 employees passionate about real estate who work day after day to offer the best service and a better quality of life to our clients. Our team manages more than 420 properties located in Quebec, Ontario and the United States. The company is currently ranked 41st among the largest companies in Quebec. **: Le George is currently...


  • Montréal, Canada CIMA+ Full time

    **Welcome to a place where people are at the heart of everything we do.** Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value a collaborative and...