Auditor - Client Relationship Management
1 week ago
MQ is an evolving company committed to improving the health and well-being of food consumers. We are dedicated to fostering proactive and valuable partnerships with our clients to create positive food experiences that are responsible, safe and memorable. To accomplish this, we have a strong diverse team of people to bring our clients an effective, user-friendly and efficient quality and food safety assurance programme. Since 1980, our business has grown to involve dozens of legacy-class international airline carriers, railway operators, regulatory organizations and world-class food providers, striving together to drive the industry to a higher standard. This is not an easy feat, but every day, we work hard to solve hard problems, educate stakeholders and make each other laugh.
The core of our business activity is managing the Quality & Safety Alliance for Inflight Services (“**QSAI**”) Programme, an internationally-recognized inflight catering audit programme, developed by MQ in collaboration with major Airline & Railways partners. The current QSAI membership includes Air Canada, Air France, Delta Airlines, WestJet, All Nippon Airways, KLM Royal Dutch Airlines, Virgin Atlantic Airways and more.
Through your experience at MQ, you will become an expert in the field, at the forefront of transforming the industry in the hopes for us all to care for people more.
**REQUIREMENTS**:
- Education & Experience_
- A minimum educational background with a University Bachelor Degree in the fields of **food sciences, microbiology, nutrition, dietetics or other related field is a must.**:
- Two (2) years of relevant work experience with client relations/management, marketing, and business & administrative functions.
- A University Master’s Degree in the fields of business administration, management, marketing or other related field a significant asset.
- Abilities & Skills_
- Excellent interpersonal and cooperative skills, and ability to work effectively in a team environment.
- Excellent analytical skills including a proven ability to integrate complex information, analyze data, and create reports. Experience with SQL a significant asset.
- Able to prioritize tasks and meet strict deadlines.
- Excellent written, oral and presentation skills in English; written and oral skills in French are an asset
- Attention to detail and ability to accurately create documents, correspondence and presentations, and fulfill all other responsibilities.
- Overall professional, positive, enthusiastic, open-minded, pro-active, innovative, solution and goal-oriented, disciplined, respectful, morally responsible, supportive and caring approach towards their work, Medina Quality, its clients, Mission and team members.
- **Available, able and prepared to travel anywhere in the world.**
RESPONSIBILITIES:
This position reports to the Manager - Client Relationship Management and must have an excellent understanding of the company’s mission and the direction and objectives set by the Chief Operating Officer. Using this information, the person will support and accomplish the company mission and meet the relevant set objectives:
- Initiate investigations from any Foreign Bodies, Food Poisoning Allegations, immediately following the receipt of complaints, according to the applicable process map respectively.
- Performance data analysis.
- Perform Corrective Action Plan reviews.
- Assist with client presentations.
- Prepare monthly client snapshots.
- Manage and maintain the Delta Airlines Flash Audit tracker and follow up with the pertinent people on late submissions.
- Conduct electronic audits (e-Audits), remote audits (R-Audits) and on-site audits (Validation Audits) at inflight catering facilities. The travel required could be up to every other month and for 5-10 business days per trip.
Company Benefits:
- The position requires working in-person at the head office location but MQ has a work from home policy which allows Employees some flexibility to work remotely.
- Friendly work environment with organized company activities.
MQ is an equal opportunity employer and has a strong belief in diversity, acceptance, and collaboration.
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00-$46,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
-
IT Internal Auditor
6 days ago
Montréal, Canada CAE Inc. Full time**Role and Responsibilities** **IT Internal Audit** - Plan and executeITGC control testing under SOX certification program. - Plan and execute operational Information Systems Internal Audit projects. - Assist and coordinate activities with the external auditors and the IT department to ensure external auditors receive correct data and proper interpretations...
-
IT Internal Auditor
6 days ago
Montréal, Canada CAE Inc. Full timeRole and Responsibilities IT Internal Audit Plan and executeITGC control testing under SOX certification program. Plan and execute operational Information Systems Internal Audit projects. Assist and coordinate activities with the external auditors and the IT department to ensure external auditors receive correct data and proper interpretations of processes,...
-
Client Relationship Manager
2 weeks ago
Montréal, Canada iA Financial Group iA Groupe financier Full timeDedicated point of contact for our valued clients in Québec developing, managing and building a valuable client relationship. Participating in the client’s retirement committee meetings, annual meetings and/or employee meetings. - Providing new clients or existing clients a thorough training on our services, tools and the products they have. - Managing...
-
Lead Auditor Wealth Management
2 days ago
Montréal, Canada National Bank of Canada Full time**Primary Locations**:Montreal, Quebec**: **Attendance**:Hybrid**: **Employee Status**:Regular**: **Schedule**:Full-time**: With a career in internal audit at National Bank, you will be of great value to your business partners’ risk management and therefore positively impact our clients and employees. As lead auditor for the wealth management team, you...
-
Client Relationship Manager
3 days ago
Montréal, Canada Manulife Full time**_We are a _**_leading financial services provider committed to making decisions easier and lives better for our customers and _**_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. _**_To help us stand out, we help you step up, because when colleagues are healthy,...
-
Intermediate Auditor
2 weeks ago
Montréal, Canada Crowe BGK Full timePosition Description **Job Title**: - Intermediate Auditor **Contract Type**: - Regular Full Time **Position Profile**: **We are currently looking for an Intermediate Auditor to join our team in Montreal.** Join a dynamic, fast-growing firm offering competitive salaries, benefits, and a strong focus on employee well-being.**What’s in it for you**: -...
-
Supervisor - Client Relationship Management
2 weeks ago
Montréal, Canada Medina Quality Full timeMQ is an evolving company committed to improving the health and well-being of food consumers. We are dedicated to fostering proactive and valuable partnerships with our clients to create positive food experiences that are responsible, safe and memorable. To accomplish this, we have a strong diverse team of people to bring our clients an effective,...
-
Auditor CPA
4 weeks ago
montréal, Canada Hontoy CPA Inc. Tout compte fait consultants inc. Full timeThe ideal candidate will be responsible for : Participating in the delivery of Compilation, Review Engagement and Audit mandates, also corporate , non-profit organisation's income tax return Consulting for small and medium-sized enterprises and carry out analysis; Support to team members and assistance to customers And all other related duties. Title...
-
Auditor CPA
4 weeks ago
montréal, Canada Hontoy CPA Inc. Tout compte fait consultants inc. Full timeThe ideal candidate will be responsible for : Participating in the delivery of Compilation, Review Engagement and Audit mandates, also corporate , non-profit organisation's income tax return Consulting for small and medium-sized enterprises and carry out analysis; Support to team members and assistance to customers And all other related duties. Title...
-
Client Relationship Representative
2 weeks ago
Montréal, Canada IBM Full time**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...
-
Night Auditor
1 week ago
Montréal, Canada Le Cantlie Suite Hotel Full time**About us** Hôtel Le Cantlie Suites is currently seeking a Night Auditor who shares our passion for excellence and aims to create a memorable experience for both our hotel guest and our staff. We are looking for someone who has a good work ethic, integrity, attention to detail, cultural sensitivity and a passion for customer service. - Must ensure...
-
Auditor CPA
3 weeks ago
Montréal, Canada Fed Finance Full timeFounded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Un cabinet comptableHello, I'm Marine, Recruitment and Business Development...
-
QA Auditor
1 week ago
Montréal, Canada BSI Full time**About the role**: Are you looking to join a dynamic global industry leader that can boast nearly 120 years of excellence, growth, and continuing innovation? Do you hold yourself to the highest of standards? If yes, then we would love to hear from you. *This is a remote position with extensive travel (70-80%). Must live by a major airport with ability to...
-
Client Relationship Manager, Group Savings and
2 weeks ago
Montréal, Canada iA Groupe financier iA Financial Group Full timeAre you known for your service mentality, your ability to establish good business relationships and your interpersonal skills? Do you have a strong knowledge and experience of group retirement savings plans? Then, the position of Client Relationship Manager (CRM), Group Savings and Retirement at iA Financial Group may be for you. In this role, you will...
-
Bilingual Client Relationship Manager
4 days ago
Montréal, Canada Securian Canada Full timeAbout Securian Canada Who we are - and who we’re here for We’re here for all Canadians and their families - however they define family. Our practical, life-ready insurance and protection solutions are designed to help provide financial security, so that Canadians can spend more time making every moment count. For more than 65 years, we’ve been...
-
Bilingual Client Relationship Manager
4 days ago
Montréal, Canada Canadian Premier Full timeAbout Canadian Premier At Canadian Premier, everything we do is driven by our genuine desire to build connections with our customers - listening, reflecting, responding - and being there for them during the most trying times of their lives. To be the best at what we do, we look for compassionate, creative people who work efficiently, aren't afraid to make...
-
Client Engagement
2 weeks ago
Montréal, Canada Boreala Management Full time**Company Description** Boreala Management is a rapidly growing boutique consulting firm. With services spanning consulting, training, expert facilitation and mediation, we offer support to our clients across Canada in several areas including Strategy, Human Resources and Organizational Effectiveness. Our dedicated team is made up of professionals with...
-
Juniors, Intermediates, and Seniors Auditors
2 weeks ago
Montréal, Canada Baker Tilly Canada Full time**Juniors, Intermediates, and Seniors Auditors** **Montreal, Quebec, Canada**: Current Opportunities You’re looking for a successful career in public accounting. We have the tools, knowledge, and support to get you there and beyond. You love giving back to the community and making an impact. We do too and we have several partners and organizations that...
-
IT Lead Auditor
2 days ago
Montréal, Canada National Bank of Canada Full timeA career as an IT Lead Auditor in the Internal Audit team at National Bank, you will contribute to the team's audit mandates and advisory mandates while developing the knowledge of your colleagues in your area of expertise. Working in the Internal Audit team is a unique chance to acquire a transversal understanding of the Bank and to work in an environment...
-
Client Relationship Management
3 days ago
Montréal, QC, Canada Marsh Full time**We will count on you to**: - Manage and process transactions including issuance of Auto ID Cards, Certificates of Insurance, Invoicing, accounting discrepancies, receivables, including sending documentation to appropriate parties - Work with colleagues across functions and our leadership team to identify and propose continuous improvement opportunities...