Property & Leasing Administrator

6 months ago

Toronto, Canada Oxford Properties Full time

Why join us?

Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story.

At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.

The objective of Oxford Properties Group multi-residential property management is to provide a unique, industry-differentiating customer experience, through the relentless pursuit of superior customer satisfaction, innovation in marketing, leasing, staff professionalism, technology utilization, and property operations.

The primary function of the Property and Leasing Administrator is to support the leasing and administration processes for Oxford multi-residential; be the first point of contact for residents and prospects. In fulfilling this function, as a front-line employee, it is imperative that the individual provide an industry-differentiating customer experience to all they come in contact with.

A positive attitude within a learning environment is essential, and participation in company training and development workshops/seminars will be necessary for continued development.

RESPONSIBILITIES

**Customer Service**:
Professionally and courteously handle telephone and walk-in inquiries.

Meet and interact with residents, prospective residents, internal and external customers in a courteous and professional manner.

Maintain an overall focus on enhancing the customer experience.

Promote a strong sense of community, including arranging and coordinating resident events.

**Administration and Reporting**:
Assist with rent collection efforts, including accepting and processing rental payments, placing rent reminder calls and preparing rent reminder notices.

Assist with deposits and purchase orders and preparation of parts and material lists

Assist with record management / old files management

Assist with filing and keeping the office clean and all filing cabinets locked at the end of the day

Assist with the Administration of resident accounts and / or needs, including delivery and posting of notices.

Assist with the administration of Oxford’s internal customer service tracking system (310-MAXX) to ensure service deliverables are met.

Participate in resident satisfaction calls.

Assist with the administration of move-ins and move outs.

Provide move-in package to new residents at time of lease signing

Assist with coordination of moving elevator reservations for move-ins and outs with the Concierge staff and residents.

Assist with completion of incoming and outgoing suite inspections and document as required. Welcome new residents and provide a full orientation when possible.

Be familiar with and adhere to the company’s Health and Safety policy.

Wear prescribed Personal Protective Equipment (PPE) when required to do so.

Participate in special projects from time-to-time as assigned by the supervisor.

**Marketing and Leasing**:
Be knowledgeable about the community at large, property amenities, pricing, and availability in order to respond to leasing queries.

Conduct monthly market surveys and have a thorough understanding of competing properties and current market conditions.

Encourage appointments or viewings with all prospective resident callers.

Conduct viewings of the property and suites with prospective residents.

Sell the property to prospective residents in order to obtain a commitment to rent. While specific property features or attributes should be highlighted, the focus should be on selling benefits.

Collect and complete all pertinent information on the Application Form and forward to the Senior Property Manager for approval; obtain the completed bank form, employment letters and certified cheques or money orders in to meet deposit requirements on all suites.

Complete background checks, order credit checks, complete and execute the signing of all leases, schedules, assignments, and addendum forms.

Regularly inspect upcoming suite availabilities prior to showing to potential residents.

Complete and maintain a consistent and accurate traffic report and submit to Management according to established policy and procedure.

Purchase Order administration, creation, monitor expense to budget, tracking for completion and receiving.

**REQUIREMENTS**:
A passion for excellence in customer service delivery.

The ability to work independently with a flexible schedule that includes evenings, weekends and holidays.

Good written and oral communication skills.

Strong interpersonal skills.

**Working knowledge of MS Off

  • Commercial Property Administrator

    6 months ago

    Toronto, Canada Sterling Karamar Property Management Full time

    Purpose Preparation, maintenance and administration of commercial leases for prospective and new tenants. This includes completion of management reports, budgets, year-end reconciliations, and property insurance renewals. Main Responsibilities & Activities **Tenant Lease Administration**: - Run, check for accuracy and approve monthly rent billings in...

  • Property Administrator

    8 months ago

    Toronto, Canada Stockton & Bush Property Services Full time

    themselves**About us** Stockton and Bush has established itself as a leader in the industry, known for our commitment to excellence and innovation. Our legacy is built on a foundation of personalized service. Building relationships that attract and retain tenants and talent, leaning on expertise for operational efficiency, and an unwavering commitment to...

  • Property Administrator

    3 months ago

    Toronto, Canada Amelin Property Management Full time

    **The Opportunity**: The Property Administrator will support the Property Manager for a mid-sized Property Portfolio. This position will be responsible for the day-to-day property, office and administration tasks. **What you will do: Office Responsibilities** - Data entry - Liaise with building staff, office staff, and tenants courteously and efficiently. -...

  • Property Administrator

    6 months ago

    Toronto, Canada Amelin Property Management Full time

    **The Opportunity**: The Property Administrator will support the Property Manager for a mid-sized Property Portfolio. This position will be responsible for the day-to-day property, office and administration tasks. **What you will do: Office Responsibilities** - Data entry - Liaise with building staff, office staff, and tenants courteously and efficiently. -...

  • Residential Property Administrator

    6 months ago

    Toronto, Canada Sterling Karamar Property Management Full time

    **Purpose**: Provide customer service to residents/clients; organize and maintain up to date and precise property administration; work as part of a team. **Main Responsibilities**: **Customer Service Relations**: - Communicate effectively with residents and relevant others. - Actively listen and act upon resident inquiries, concerns and complaints. Hand...

  • Commercial Leasing Coordinator

    6 months ago

    Toronto, Canada 3rd party Property Management Full time

    Full time Hybrid after 3 months of training Benefits after 3 months of training We are looking for someone to handle commercial lease documentation for prospective and new tenants and for renewal of leases for existing tenants for an assigned portfolio of clients. **Leasing: Prospective and New Tenants**: ▪ Review received Offers to Lease (OTL),...

  • Senior Property Administrator

    4 weeks ago

    Toronto, Ontario, Canada Comfort Property Management Full time

    Job DescriptionWe are seeking a skilled Senior Property Administrator to join our team at Comfort Property Management. As a key member of our property management company, you will play a critical role in ensuring the smooth operation of our properties.About the RoleThis is a permanent full-time position working 40 hours per week.The ideal candidate will have...

  • Property Administrative Assistant

    6 months ago

    Toronto, Canada Sterling Karamar Property Management Full time

    **Purpose**: To provide customer service to residents/clients; organize and maintain up to date and precise property administration; work as part of a team, assist manager with any required tasks. Main Responsibilities and Activities **Customer Service Relations**: - Maintain the highest level of customer service. - Communicate effectively with residents...

  • Property Administrative Assistant

    6 months ago

    Toronto, Canada Sterling Karamar Property Management Full time

    **Purpose**: To provide customer service to residents/clients; organize and maintain up to date and precise property administration; work as part of a team, assist manager with any required tasks. Main Responsibilities and Activities **Customer Service Relations**: - Maintain the highest level of customer service. - Communicate effectively with residents...

  • Residential Property Administrator

    6 months ago

    Toronto, Canada Sterling Karamar Property Management Full time

    **Purpose**: Provide customer service to residents/clients; organize and maintain up to date and precise property administration; work as part of a team. **Main Responsibilities**: **Customer Service Relations**: - Communicate effectively with residents and relevant others. - Actively listen and act upon resident inquiries, concerns and complaints. Hand...

  • Residential Property Administrator

    6 months ago

    Toronto, Canada Sterling Karamar Property Management Full time

    **Purpose**: Provide customer service to residents/clients; organize and maintain up to date and precise property administration; work as part of a team. **Main Responsibilities**: **Customer Service Relations**: - Communicate effectively with residents and relevant others. - Actively listen and act upon resident inquiries, concerns and complaints. Hand...

  • Leasing Agent

    6 months ago

    Toronto, Canada Royal York Property Management Full time

    Royal York Property Management is the premier property management and leasing company in Ontario, boasting an extensive portfolio of over 22,000 properties. What sets us apart is our unique offering of guaranteed rental income to landlords, ensuring peace of mind and financial stability. With a remarkable $10.1 billion in real estate assets under management,...

  • Property Administrative Assistant

    6 months ago

    Toronto, Canada Sterling Karamar Property Management Full time

    **Purpose**: To provide customer service to residents/clients; organize and maintain up to date and precise property administration; work as part of a team, assist manager with any required tasks. Main Responsibilities and Activities **Customer Service Relations**: - Maintain the highest level of customer service. - Communicate effectively with residents...

  • Residential Leasing Specialist

    6 months ago

    Toronto, Canada Sterling Karamar Property Management Full time

    Purpose The Leasing Specialist thrives in a fast-paced environment and possesses strong negotiation and communication skills. They are primarily responsible for leasing units and maintaining an occupancy rate of 100% in a portfolio of multi-residential apartments. **Main Responsibilities and Activities**:Information & Relationship Management**: - Provide...

  • Residential Property Administrator

    1 week ago

    Toronto, Canada Sterling Karamar Property Management Full time

    **Purpose**: Provide customer service to residents/clients; organize and maintain up to date and precise property administration; work as part of a team. **Main Responsibilities**: **Customer Service Relations**: - Communicate effectively with residents and relevant others. - Actively listen and act upon resident inquiries, concerns and complaints. Hand...

  • Lease Documentation Preparation

    4 months ago

    Toronto, Canada Property Management Full time

    PAR-Med Property Services Inc. is looking for part-time assistance to provide ongoing documentation support and expertise to leasing and property management staff. You will manage the documentation process from the preparation of the lease document (and support in drafting of offers to lease) to the signing of the lease by the tenant. Relevant data from the...

  • Leasing Agent

    4 months ago

    Toronto, Canada Drake Property Management Full time

    **Company**: Drake Property Management **Job Title**: Leasing Agent **Status**: Commission-Based **Location**: Hamilton, Ontario **Company Overview**: At Drake Property Management, we pride ourselves on creating vibrant residential communities where people love to live. We are dedicated to providing exceptional service, and our Leasing Agents are the key to...

  • Leasing Manager

    2 months ago

    Toronto, Canada amelin property management Full time

    **Responsibilities**: - Develop and execute comprehensive leasing strategies to achieve full occupancy across all residential properties within the portfolio - Analyze weekly traffic reports and leasing data to identify opportunities and challenges, adjusting strategies as needed to optimize performance. - Provide leadership and mentorship to a team of...

  • Leasing Agent

    6 months ago

    Toronto, Canada Qterra Property Management Full time

    The leasing agent role at Qterra Property Management is a dynamic, self sustaining, and fast moving position. As a leasing agent you will be responsible for showing prospective tenants Qterra’s properties. Customer service is one the most important characteristics in this role. We have made it easier than ever for the leasing agents to succeed, our...

  • Lease Administrator

    6 months ago

    Toronto, Canada Colliers Full time

    Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader....