Supervisor, Fleet Service Administration

5 months ago


Edmonton, Canada Trimac Transportation, Ltd (ND) Full time

**Supervisor, Fleet Service Administration**

**WHY TRIMAC?**

**THE ROLE**
This role reports to Manager, Fleet Service Center and interacts with management, direct reports, internal departments, operating branches, front-line managers, external agents, vendors, and key contacts with current and potential customers.

**RESPONSIBILITIES**
- Create job aids where required
- Enforce progressive discipline as required
- Ensure team understands directive and has guidance to perform their day-to-day tasks
- Interview, hire and assist with training new staff
- Knowledge sharing sessions with Team
- Maintain cross training amongst team members and the various roles
- Manage FSA inbox
- Monitor individual team member's productivity and capacity through report generation
- One-on-one meetings with team members
- Provide annual performance reviews and feedback
- Respond to staff queries and advise. Mentor, train, coach as required
- Update SOP's as required for changes and/or new processes
- Vacation and attendance approval and tracking
- Weekly or bi-weekly team meetings
- Generate and review report on open invoices - daily
- Generate and review report on open VRO with PM component to ensure PM's are not complete with missing inspections sheets
- Maintain and create workflow/progress reports
- Update progress on open VRO/PO count
- Weekly or bi-weekly meeting with Manager to update on team performance, any areas of concern
- Assist in closing VRO, statement reviews
- Coordinate and assist in vendor follow up for PM inspection sheets and invoices
- Correspond with Accounts Payable and ICG department to resolve vendor payment issues
- Create vendor repair orders (VRO) and provide purchase orders (PO) to vendors where required
- Generate daily report for Open VRO and update OS Invoice document
- Generate weekly performance reports through TMT
- Gain knowledge and understanding of customer portal invoicing performed through centralized operation

**SKILLS**
- Prior knowledge and understanding of Wash Rack invoicing to support team where required
- Team player who earns the trust of their team
- Ability to resolve conflict - breaks down barriers
- Solid decision-making ability
- A high tolerance for ambiguity
- Demonstrated ability to thrive and maintain focus in a dynamic environment

**REQUIREMENTS**
- Minimum 3 years experience in a similar role
- High school diploma

**SAFETY COMMITMENTS**
- We make Safety a part of every decision.
- We make Safety personal.
- We have the courage to intervene.

**We appreciate your interest and taking the time to apply; however, only those selected for interview**s will be co**ntacted. Thank you


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