Client Support Representative

6 months ago

Ottawa, Canada Affinity 1:1 Full time

Fast growing leading company looking for a Client Support Representative to join our team The Client Support Representative will be responsible for providing excellent service to the clients. The Client Support Representative will work closely with the sales team, operations, and other departments to ensure that customer support is top-notch.

Why become a Client Support Representative?
- No experience necessary however, is a strong asset
- Healthy balance between office and community engagement
- Monday-Friday hours with optional weekends
- Welcoming and enthusiastic team environment
- Internal advancement opportunities are provided and supported
- Full-time permanent positions
- Paid training
- Team-oriented office culture
- Merit-based career advancement
- Ongoing, in-depth business development training
- Opportunities to travel across North America
- All-expenses paid team nights

**Requirements**:

- Previous experience is an asset, but not required
- Ability to establish rapport with clients
- Self-driven
- Ability to work well in a high performing team environment
- Empathetic, professional, and personable demeanor
- Strong communication skills
- High School Diploma or equivalent

**Responsibilities**
- Provide accurate information about products and services
- Build relationships with customers by providing information and discussing needs
- Maintain customer records by entering information in our CRM
- Perform other duties as assigned
- Abide by all company policies and procedures
- Professionally represent clients at all times
- Develop and implement creative strategies to promote client brand identity.
- Connect in-person and build rapport with a variety of decision makers
- Assist in client data collection with accurate customer profiles
- Perform basic administrative duties
- Attend daily in-person board meetings
- Funding acquisition
- Resolve customer inquiries and complaints
- Ability to work Monday to Friday with flexible times

**Skills**
- Excellent communication skills - ability to communicate effectively in person with customers
- Ability to multi-task, prioritize, and manage time effectively
- Customer service experience is a plus but not required - we are here to help We are a service-oriented company that values our customers' satisfaction. We provide full support to ensure your success. We will provide training on the specific skills listed here.
- Ability to work well with others to achieve team goals

**Job Types**: Full-time, Permanent

Pay: $700.00-$1,200.00 per week

**Benefits**:

- Casual dress
- Company events
- Language training provided
- On-site parking
- Profit sharing

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Retention bonus

Work Location: In person

  • Client Support Representative

    6 months ago

    Ottawa, Canada Valsoft and Aspire Operating Group Full time

    **Client Support Representative - Level 1 - Remote - North America** **We are hiring at InnQuest Software for a Client Support Representative to join our growing team in North America!** InnQuest Software is a leading solutions provider for the hospitality industry with offices in the United States, Australia, Canada and the UK. Our technology and services...

  • Client Support Representative

    6 months ago

    Ottawa, Canada Valsoft and Aspire Operating Group Full time

    **We are hiring at InnQuest Software for a Customer Support Representative to join our growing team in North America!** InnQuest Software is a leading solutions provider for the hospitality industry with offices in the United States, Australia, Canada and the UK. Our technology and services leadership, combined with hospitality expertise and global scale...

  • Client Support Representative

    5 months ago

    Ottawa, Canada Aspire Software Full time

    **Client Support Representative - Level 1 - Remote - North America** **We are hiring at InnQuest Software for a Client Support Representative - Level - 1 to join our growing team in North America!** InnQuest Software is a leading solutions provider for the hospitality industry with offices in the United States, Australia, Canada and the UK. Our technology...

  • Customer Service Representative

    4 weeks ago

    Ottawa, Ontario, Canada Host India Cuisine Full time

    About the Role:As a Customer Service Representative, you will be the face of our company, providing exceptional support to our clients.Key Responsibilities:Respond to client inquiries in a timely and professional mannerResolve client issues and concerns in a fair and efficient wayProvide product information and answer client questions

  • Customer Support Representative

    5 months ago

    Ottawa, Canada LMG Full time

    LMG is one of the top consulting firms in the greater Ottawa area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools...

  • Customer Support Representative

    6 months ago

    Ottawa, Canada LMG Full time

    LMG is one of the top consulting firms in the greater Ottawa area. We work with renowned clients in the telecommunications industry and are gearing up to launch a campaign focused on new technological offerings. We have our eyes set on one goal, to grow their consumer base and expand their brand reputation into new markets across the country. With the tools...

  • Client Service Representative

    2 weeks ago

    Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    About the RoleThis Client Service Representative role plays a vital part in our efforts to enhance the client experience at Kevin Carruthers Insurance Inc. The ideal candidate will support the team by performing various administrative tasks, ensuring seamless communication and exceptional customer service.ResponsibilitiesGreet clients upon arrival and...

  • Client Service Representative

    6 months ago

    Ottawa, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we provide our customers a full understanding of our product line. We also spend considerable...

  • Client Service Representative

    5 months ago

    Ottawa, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we...

  • Client Service Representative

    6 months ago

    Ottawa, Canada Natural Purity Full time

    **Client Service Representative - Natural Purity** **PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.** We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. With one of the most advanced management teams, we...

  • Bilingual Client Support Representative, Pension

    5 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 186875 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Client Support Representative, Pension Operations you will contribute to the overall success of the Medicus Pension Plan Operational Support Team, ensuring specific individual goals, plans and initiatives are executed in...

  • Bilingual Client Service Representative

    5 months ago

    Ottawa, Canada LMG Full time

    At _LMG Inc_., we take immense pride in the exceptional quality of service we deliver to our clients. One of the key reasons they chose us is our incredible team - our people truly make a difference! We are currently seeking a talented communicator to join us as a **Bilingual Client Service Representative!** In this role, you will be at the frontline of our...

  • Client Service Representative

    6 months ago

    Ottawa, Canada Summit Marketing Solutions Full time

    At _Summit_, we are firmly committed to delivering exceptional services that go above and beyond! Our dedication to excellence permeates every aspect of our operations, from our meticulous attention to detail to our relentless pursuit of customer satisfaction. We aim to thrive at the forefront of the ever-evolving marketing landscape and continue...

  • Client Service Representative

    2 months ago

    Ottawa, Canada Westboro Animal Hospital Full time

    **Westboro Animal Hospital is looking for a Client Service Representative to join their team!** Westboro Animal Hospital is a well-established, full-service small animal veterinary hospital located right in the heart of Westboro. We provide comprehensive medical, surgical, and dental care, among many other essential services to our city’s beloved canines...

  • Senior Client Representative

    2 months ago

    Ottawa, Canada CA001 Marsh Canada Limited Full time

    Description: Marsh is seeking candidates for the following position: Senior Client Representative What can you expect? A Senior Client Representative in the Marsh organization is a vital member of our successful client team The role consists of contributing to revenue retention and revenue growth by assisting with the onboarding of new...

  • Client Service Representative

    6 months ago

    Ottawa, Canada MD Financial Management Full time

    **Requisition ID**: 178845 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Financial Management Inc, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Client Service Representative to join our team. **Is this role right for you? In...

  • Client Care Representative

    5 months ago

    Ottawa, Canada P3 Veterinary Partners Full time

    **Queensway West Animal Hospital **in Kanata (Ottawa) is seeking a friendly, energetic, and compassionate Customer service representative to join our innovative and dynamic team in a full-time capacity. If you love cats and dogs and a sprinkling of wildlife, and enjoy helping people - search no further! Queensway West is a 3-doctor practice that focuses on...

  • Client Service Representative

    5 months ago

    Ottawa, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 months ago

    Ottawa, Canada The Social Housing Registry of Ottawa Full time

    The Social Housing Registry of Ottawa is looking for several BILINGUAL (French/English) Client Service Representatives for a meaningful role on a great team. We have both permanent and contract positions, for people with client service and/or community services education and experience who are detail-oriented, productive and compassionate, ideally bringing...

  • Bilingual Client Service Representative

    4 months ago

    Ottawa, Canada Scotiabank Full time

        Requisition ID: 204164 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.MD Financial Management Inc, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Client Service Representative to join our team.  As a Client Service...