Quoting and Billing Specialist

3 months ago

Winnipeg, Canada HomEquip Full time

**Quoting and Billing Specialist**

At HomEquip, we are a trusted and experienced team of dedicated professionals offering expert advice and guidance for mobility and accessibility products to make our clients lives easier.

**Our Purpose**

To provide mobility aids to Winnipeg and surrounding area residents. Your local family-owned medical equipment supply store is here to provide you and your family members products that will aid in access and mobility needs at home or on the go.

**Our Promise**

To treat each and every one of our customers with a positive, respectful and helpful manner. Understand our clients needs and help them to our fullest with our different services and skills and continue to offer an ethical and fair approach to all business matters

**Position Summary**:
The Quoting and Billing Specialist will provide direct support in the structuring and pricing of quote inquiries and other such information requests received from customers. The position will also have interactions/sales with clients in our showroom.

**Responsibilities**:

- Be responsive to customer needs and delivery of quotes
- Work closely with Logistics, Sales, and Service to offer a mutually equitable solution
- Conduct system analysis of both customer and product margins in support of the corporate margin guidelines
- Help in the development and improvement of analytical and pricing tools required to evaluate customer, product sales and margins
- Demonstrated ability to accurately calculate, post, correct, and manage rental billing system.
- Must possess a high level of moral judgment for handling confidential information and monetary transactions.
- Experience in gathering data, compiling the proper information.
- Able to perform moderate to complex account reconciliations.
- Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts.
- Basic knowledge of Microsoft Great Plains.
- Proficiency with Microsoft office 365.
- Effective attention to detail and a high degree of accuracy.
- Strong work ethic and positive team attitude.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Excellent teamwork and team building skills.
- Able to effectively communicate both verbally and in writing.
- Strong problem identification and problem resolution skills.
- Helping in the showroom with sales and customers.
- Willing to work Occasional Saturday.

**Job Knowledge or Work Experience**:

- 1+ year experience in a billing or accounting position is an asset.
- 1+ year rental sales experience is an asset.

**Skills/Abilities**:

- Customer Focus
- Communication
- Teamwork
- Quality Orientation
- Problem Solving
- Accountability and Dependability
- Ethics and Integrity

**Education**:
Thank you for your interest. Please be advised that only those considered will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person

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