Guest Service Agent

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and...

The Guest Services Agent will be responsible for providing guests with a positive first and last impression and, will provide consistent excellent customer service. A Guest Services Agent makes reservations, greets and registers incoming guests, assists guests with special needs, processes guest folios and collects payment, manages cash handling...

Our philosophy is “to be great you need to have great people”.Accordingly, we are always searching for “great people”. If you thrive in a dynamic, entrepreneurial workplace we would be very interested in hearing from you. A Day in YOUR Life as a Guest Service Agent Every person that enters a hotel should be greeted and feel like a guest! This is...

Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Hospitality industry - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services -...

At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people...

Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Night Audit - Front Desk Agent will contribute to the overall success of the Hotel by anticipating guest needs and providing friendly, efficient, and...

**Job Summary**: The indoor golf attendant is responsible for ensuring that the indoor golf facility is clean, organized, and well-maintained. They will be responsible for providing excellent customer service to all guests, including answering questions, providing assistance, and ensuring that all guests have a positive experience. They will also serve...

Central Mountain Air is a western Canadian privately owned and operated company. We offer a family-oriented, team-based work environment with a focus on safety, on-time performance, and exceptional customer service. Central Mountain Air is currently looking for a part-time Customer Service Agent out of our Prince George base. Customer Service Agents are...

Front desk Agent in Best Western Premier, Prince Albert. Reports to: Front Desk Manager Department: Front Desk Purpose of Job: Responsible for setting the standard of expectations of the customers and guests for the duration of their stay as they are the first person to meet and greet them. A smile and helping hands are what our Guests will experience as you...

Isaiah Tubbs Resort is seeking front desk agents that will serve as our guests’ first point of contact and manage all aspects of their accommodation. A front desk agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Ultimately, you will help create a pleasant and memorable...

**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

**THE OPPORTUNITY**: Guest Service Representative **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

**JOB REQUIREMENTS**: - Completion of a two-year apprenticeship program or a college program in front desk operations or hotel management preferred - Experience in all aspects of customer service and people management - Strong working knowledge of hospitality industry principles, methods, practices, and techniques - Strong working knowledge of accounting...

**Job Summary** As a Front Desk Agent in Best Western Premier, you will be the first point of contact for guests at our establishment. Your role is crucial in creating a positive guest experience from check-in to check-out. **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Handle guest check-ins and check-outs...

Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general...

**Overview** **Responsibilities** - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently, ensuring accuracy in billing and reservations. - Respond promptly to guest inquiries, providing information about hotel services, local attractions, and amenities. - Handle phone calls with professionalism,...

Maintains an inventory of vacancies, reservations and room assignments. - Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. - Knows room locations, types of rooms available, and room rates. - Registers arriving guests and assigns rooms. -...

Duties and Responsibilities: - Check guests in and out while providing a pleasant experience. - Issue room keys, pamphlets, vouchers, etc - Answer questions and inquiries about attractions, dining reservations, events, etc. - Handle Cash, Debit, and Credit Card authorizations. - Review all credit card vouchers for proper imprints, authorizations and correct...

**JOB REQUIREMENTS**: - Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred - Experience in all aspects of customer service and people management - Strong working knowledge of hospitality industry principles, methods, practices, and techniques - Strong working knowledge of accounting...