Front Desk Agent
2 weeks ago
Front desk Agent in Best Western Premier, Prince Albert.
Reports to: Front Desk Manager
Department: Front Desk
Purpose of Job: Responsible for setting the standard of expectations of the customers and guests for the duration of their stay as they are the first person to meet and greet them. A smile and helping hands are what our Guests will experience as you personally greet them on their arrival. As a Front desk Agent with Best western Premier Hotel, Prince Albert, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other
**Responsibilities**:
Process guest arrivals and departures, including all necessary payments and maintain an inventory of vacancies, reservations and room assignments
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment
Handle & coordinate room assignments and pre-arrivals
Handle guests’ concerns
Offer referral for services and handle requests for information
Handle and store luggage
Assist with the check-in and check-out of groups and tours
Assist other departments as required
Knowledge, Skills and Abilities:
A secondary school diploma is required
Post-secondary training in tourism or hotel management is an asset
Excellent communication skills
Professional attitude
Good organizational skills
Effective conflict management and decision-making
Previous experience in customer service is an asset
Cash handling experience is an asset
Administrative skills
Time management skills
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Supplemental pay types:
- Overtime pay
-
Front Desk Agent
1 week ago
Prince Albert, Canada BEST WESTERN PREMIER Full timeFront desk Agent in Best Western Premier, Prince Albert. Reports to: Front Desk Manager Department: Front Desk Purpose of Job: Responsible for setting the standard of expectations of the customers and guests for the duration of their stay as they are the first person to meet and greet them. A smile and helping hands are what our Guests will experience as you...
-
Front Desk Agent
3 days ago
Prince Albert, Canada BEST WESTERN PREMIER PRINCE ALBERT Full time**Overview** **Responsibilities** - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently, ensuring accuracy in billing and reservations. - Respond promptly to guest inquiries, providing information about hotel services, local attractions, and amenities. - Handle phone calls with professionalism,...
-
Front Desk Agent
2 weeks ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full timeAt Holiday Inn Express, we’re all about travel that’s simple AND smart. That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? Check. They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are...
-
Front Desk Receptionist
7 days ago
Prince Albert, Canada Travelodge Prince Albert Full timeWe are looking for a pro-active, positive, and professional front desk agent to join our team! Responsibilities and Duties: - Manage adjustments or modifications to reservations based on guest requests and needs. - Ensure that guest arrival and departure is performed in a friendly and professional manner with efficient cash and card handling. - Handle...
-
Front Desk Agent
4 days ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeJob Title: Front Desk Agent Must have valid Canadian Work Permit Must be available to work all shifts (days, evenings and audit) and available any day of the week Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care....
-
Front Desk Agent
3 weeks ago
St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time**We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...
-
Front Desk Agent
4 days ago
St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time**We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...
-
Night Auditor/front Desk Agent
1 week ago
St. Albert, Canada Best Western Plus The Inn at St. Albert Full time**We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members...
-
Front Desk Salesperson
1 week ago
Prince Albert, Canada Econolumber Full time**Front Desk Sales Person** **Responsibilities** - Answer phone calls and take messages - Answer general questions about our services and products - Perform other duties as assigned by management - Provide customer service (helping with packages, answering questions, etc.) - some experience in the construction industry, and experience in paint sales / paint...
-
Front Desk Receptionist
5 days ago
Prince Albert, Canada Sprucelodge Boarding Home Full timeFRONT DESK RECEPTIONIST Sprucelodge Boarding Home This competition is open only to PAGC First Nation Members and permanent employees of the Prince Albert Grand Council. Qualifications: - The position is for evening shifts 11pm-7am - Great customer service skills, problem-solving skills, and multi-tasking skills. - Must be able to remain calm under...
-
Night Auditor/front Desk
6 days ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Supervisor ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures...
-
Night Auditor/front Desk
5 days ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Supervisors, General Manager and Assistant General Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down...
-
Front Desk Clerk
7 days ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeJob Title: Front Desk Clerk Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and...
-
Front Desk Agent/night Auditor
7 days ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Frond Desk/Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Supervisors, General Manager and Assistant General Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest...
-
Night Auditor/front Desk Agent
2 weeks ago
St. Albert, Canada Best Western Plus The Inn at St. Albert Full time**We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members...
-
Part Time Front Desk
2 weeks ago
St. Albert, Canada Frilly Lilly Full time**Frilly Lilly Boudreau is looking for a bright, and motivated Front Desk Host to join our fabulous team!** **_Who Are We?_** Frilly Lilly is a proudly Canadian beauty boutique! Our services include waxing, facials, manicures, pedicures, lash services, and brow services. The Frilly Lilly experience provides an elevated, relaxed, and inclusive atmosphere...
-
Front Desk Associate
1 week ago
St. Albert, Canada Planet Fitness Full time**Front Desk Associate** - St. Albert, AB | Bellerose Drive **Essential Duties and Responsibilities**: - Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes. - Anticipate member's needs, respond promptly and acknowledge all members - Provide gracious and efficient telephone service. Calls should be answered...
-
Front Desk Associates
1 week ago
St. Albert, Canada Planet Fitness Franchises Full time**Front Desk Associate** - St. Albert, AB - **Part Time** Shifts - Weekday & Weekend Shifts Available - _Exact Schedule TBD (see available hours below)_ **Essential Duties and Responsibilities**: - Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes. - Anticipate member's needs, respond promptly and...
-
Front Desk Associate
2 weeks ago
St. Albert, Canada Planet Fitness Franchises Full time**Front Desk Associate** - St. Albert, AB - **Part Time** Shifts - Weekday & Weekend Shifts Available - _Exact Schedule TBD (see available hours below)_ **Essential Duties and Responsibilities**: - Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes. - Anticipate member's needs, respond promptly and...
-
Front Desk Associate
4 days ago
St. Albert, Canada Planet Fitness Franchises Full time**Front Desk Associate** - St. Albert, AB - **Part Time** Shifts - Weekday & Weekend Shifts Available - _Exact Schedule TBD (see available hours below)_ **Essential Duties and Responsibilities**: - Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes. - Anticipate member's needs, respond promptly and...