Front Desk Agent
4 months ago
**Job Summary**
As a Front Desk Agent in Best Western Premier, you will be the first point of contact for guests at our establishment. Your role is crucial in creating a positive guest experience from check-in to check-out.
**Responsibilities**:
- Greet and welcome guests in a friendly and professional manner
- Handle guest check-ins and check-outs efficiently
- Answer phone calls and provide accurate information to guests
- Assist guests with inquiries and resolve any issues promptly
- Process reservations and cancellations using the hotel's booking system
- Maintain a tidy and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
**Skills**:
- Experience in front desk operations or similar customer-facing roles
- Proficient in phone etiquette and handling multiple phone lines
- Strong hospitality and customer service skills
- Knowledge of guest services and hotel procedures
- Ability to operate basic phone systems and office equipment
- Bilingual or multilingual proficiency is a plus for interacting with diverse guests
**Job Types**: Full-time, Permanent
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 2024-09-12
-
Front Desk Agent
6 months ago
Prince Albert, Canada BEST WESTERN PREMIER Full timeFront desk Agent in Best Western Premier, Prince Albert. Reports to: Front Desk Manager Department: Front Desk Purpose of Job: Responsible for setting the standard of expectations of the customers and guests for the duration of their stay as they are the first person to meet and greet them. A smile and helping hands are what our Guests will experience as you...
-
Front Desk Agent
4 weeks ago
Prince Albert, Canada BEST WESTERN PREMIER PRINCE ALBERT Full time**Overview** **Responsibilities** - Greet guests upon arrival with a warm and friendly demeanor. - Manage check-in and check-out processes efficiently, ensuring accuracy in billing and reservations. - Respond promptly to guest inquiries, providing information about hotel services, local attractions, and amenities. - Handle phone calls with professionalism,...
-
Front Desk Agent
7 months ago
Prince Edward, Canada Isaiah Tubbs Resort Full timeIsaiah Tubbs Resort is seeking front desk agents that will serve as our guests’ first point of contact and manage all aspects of their accommodation. A front desk agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Ultimately, you will help create a pleasant and memorable...
-
Front Desk Agent
7 months ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Frond Desk Agent **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures...
-
Front Desk Agent
7 months ago
St. Albert, Canada Best Western PLUS The Inn at St. Albert Full time**We are currently seeking a Front Desk Agent at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 75 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members like family, too. When you join...
-
Night Auditor/front Desk Agent
7 months ago
St. Albert, Canada Best Western Plus The Inn at St. Albert Full time**We are currently seeking a full time Guest Service Agent/PT Night Auditor at the award winning Best Western Plus The Inn at St. Albert.** Best Western has been serving guests for 70 years. You know our brand. Perhaps you've even been our guest. If so, then you know we treat our guests like family. What you may not know is that we treat our team members...
-
Night Auditor/front Desk
6 months ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Manager ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures Manual...
-
Night Auditor/front Desk
2 days ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full time**POSITION TITLE**: Night Auditor **DEPARTMENT**: Front Desk **REPORTS TO**: Front Office Supervisor ***: To achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures...
-
Front Desk Receptionist
6 months ago
Prince Albert, Canada Spruce Lodge Boarding Home Full timeFRONT DESK RECEPTIONIST Sprucelodge Boarding Home Qualifications: - The position is for evening shifts 11pm-7am - Great customer service skills, problem-solving skills, and multi-tasking skills. - Must be able to remain calm under pressure and able to work with minimum supervision. - Must be well versed with Microsoft office and ability to stand for 8...
-
Front Desk Associate
2 months ago
Prince Albert, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly skilled Front Desk Associate to join our team at beBee Professionals in Prince Albert. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Provide warm...
-
Front Desk Supervisor
6 months ago
St. Albert, Canada Holiday Inn Express and Suites St Albert Full timeFront Office Supervisor As a Front Office Supervisor, you will play a pivotal role in ensuring exceptional customer service and fostering a welcoming environment for all guests. You will supervise front office operations, manage the front desk team, and handle guest relations with a keen sense of empathy and responsiveness. Your primary goal will be to...
-
Front Desk Clerk
6 months ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeJob Title: Front Desk Clerk Willing to accept SINP Applicants. Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the...
-
Front Desk Clerk
7 months ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeJob Title: Front Desk Clerk Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and...
-
Front Desk Coordinator
2 months ago
St. Albert, Alberta, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly skilled Front Desk Coordinator to join our team at beBee Professionals in St. Albert, Canada. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...
-
Front Desk Coordinator
3 weeks ago
St. Albert, Alberta, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly skilled Front Desk Coordinator to join our team at beBee Professionals in St. Albert, Canada. As the primary point of contact for clients and visitors, this individual will play a crucial role in ensuring seamless office operations.OverviewOur company prides itself on providing exceptional services and support to our clients. As a...
-
Night Auditor
7 months ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeWe are looking for a Full Time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel...
-
Night Auditor
2 months ago
Prince Albert, Canada Best Western Marquis Inn & Suites Full timeAre you a night owl. Great with people and numbers. We are looking for a Full Time Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation. Some of the responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for...
-
Customer Service Representative
3 weeks ago
Prince George, British Columbia, Canada Tommy Gun's Original Barbershop Full timeJob Title: Customer Service Representative - Front DeskWe are seeking a highly skilled and enthusiastic individual to join our team as a Customer Service Representative - Front Desk at Tommy Gun's Original Barbershop in Prince George. As a key member of our front-line team, you will be responsible for providing exceptional customer service to our clients,...
-
Front Desk Coordinator
2 months ago
Prince George, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly motivated and organized Customer Service Representative to join our team at beBee Professionals in Prince George. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing administrative tasks to ensure smooth office operations.Key...
-
Prince George, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly skilled Front Desk Coordinator to join our team at beBee Professionals in Prince George, Canada. This is an excellent opportunity to work with a dynamic and professional organization.Job Summary:The successful candidate will provide exceptional customer service, manage incoming calls, schedule appointments, and perform various...