Customer Service Agent

6 months ago


Prince George, Canada Tee Box Golf Simulators & Lounge LTD. Full time

**Job Summary**: The indoor golf attendant is responsible for ensuring that the indoor golf facility is clean, organized, and well-maintained. They will be responsible for providing excellent customer service to all guests, including answering questions, providing assistance, and ensuring that all guests have a positive experience. They will also serve various food items & beverages.

**Responsibilities**:

- Greet guests, provide them with information about the facility and assist them with bookings.
- Ensure that the facility is clean and well-maintained at all times.
- Provide assistance to guests as needed, including helping them with their golf equipment and answering any questions they may have.
- Monitor the facility to ensure that all guests are following the rules and regulations.
- Ensure that all guests have a positive experience and are satisfied with their visit.
- Perform other duties as assigned.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience with cash in/cash out procedures.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Ability to work flexible hours, including evenings and weekends.
- Knowledge of golf equipment and terminology is preferred but not required.
- Serving it Right Certification.
- Reliable transportation.

**Physical Requirements**:

- Ability to stand for extended periods of time.
- Ability to lift up to 50 pounds.
- Ability to bend, stoop, and reach.

**Job Types**: Full-time, Part-time

**Salary**: From $17.00 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 1 year (preferred)
- Food industry: 1 year (preferred)

Licence/Certification:

- Food Safe Certificate (preferred)
- Serving It Right Certificate (preferred)

Ability to Commute:

- Prince George, BC V2L 3C1 (required)

Work Location: In person


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