Front Office Receptionist/scheduler

7 months ago


Red Deer, Canada Totally Refreshed Steam and Spa Full time

**About us**

Totally Refreshed Steam and Spa stands proudly as a locally owned establishment nestled in Red Deer, AB. Our team comprises dedicated professionals, each embodying kindness and diligence in their work.

Our work environment includes:

- Health Benefits for full time employees (4+ shifts per week)
- Company perks
- Product discounts
- Discounted Services
- Great work environment
- Stat holidays off
- Sundays off

Duties
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate department or individual
- Provide general administrative and clerical support
- Schedule appointments and maintain appointment calendar
- Perform data entry tasks and maintain accurate records
- Assist with customer support inquiries and provide excellent customer service
- Manage incoming and outgoing mail, packages, and deliveries
- Maintain a clean and organized reception area

Experience
- Previous experience as a dental, medical, massage or spa receptionist or in a similar role is preferred
- Familiarity with phone systems and ability to handle multiple phone lines
- Strong computer skills, including data entry and basic troubleshooting
- Excellent customer service skills with the ability to communicate effectively with clients and colleagues
- Knowledge of Asana communication software a plus
- Strong organizational skills and attention to detail

**Job Types**: Full-time, Part-time

**Salary**: $16.50-$18.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person



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