Business Transformation Manager

4 days ago

Toronto, Canada OCS Full time

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About the Role

We’re looking for a Business Transformation Manager to join our Strategic Planning & Transformation team. The Business Transformation Manager will have a proven track record in identifying, analyzing, and facilitating capability modeling and business case development.
As Business Transformation Manager, you will identify gaps in processes and data and work through uncertainty to solve problems. You will also develop solutions and provide recommendations that address the needs of the business and drives growth to meet strategic priorities.

The Business Transformation Manager will work in the ambiguous environments, while being able to see the bigger picture and identify dependencies across initiatives at any given time.

About Your Day
- Conduct analysis of existing documentation
- Document current processes through participation in and/or facilitate brainstorming sessions or workshops with stakeholders
- Ideate and facilitate discussion to document the conceptual target state processes to address gaps and pain points identified in the current state
- Perform research and conduct data gathering exercises to support options and recommendations
- Collaborate cross functionally to develop options and recommendations to meet a business objective
- Gather requirements and document detailed business requirements, use cases and user stories
- Elicit, document, validate and prioritize functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders
- Collaborate with stakeholders cross functionally to develop a case for change taking into consideration people, process and technology
- Develop high-level rough order of magnitude cost estimates for project execution
- Ability to assess various options across a defined set of criteria
- Monitor the business case and seek ways for value creation / optimization
- Conduct presentations regarding assessment findings/recommendations, project status and current issues
- Ensure project delivered on time, on budget and within quality targets
- Support implementation team through execution phase to address gaps in requirements while maintaining a customer focus
- Ability to mentor and train junior analysts through methodology and approach
- Creates a safe place for junior analysts to learn and grow
- Motivates and inspires others to achieve results
- Regards and recognizes great performance

About You
- Post-secondary education in Business Administration, Commerce, Engineering, or related field
- 5-8+ years’ experience in a similar role
- Proficient (or strong knowledge) of the Business Analysis and Business Architecture Frameworks, Change Management Principles, and Project Management
- Experience in writing use cases and business requirements documents
- Experience developing processes flows using BPMN 2.0 Standards
- Experience in consulting and business transformation is preferred
- Certified Business Analysis Professional (CPAB) is an asset
- Customer focused and collaborative
- Strong facilitation skills and writing skills
- Ability to multi-task and work on multiple projects simultaneously in a fast-paced environment
- Ability to work through ambiguity and independently
- Intermediate to advanced knowledge of MS Office, Jira, and Confluence is preferred
- Experience working in an Agile environment is preferred

About the Job
- This position currently offers a hybrid work schedule. The current in office requirement is a minimum of 3 days/week (may be more depending on business needs). The OCS office is located near York Mills and Yonge Street. However, OCS reserves the right to change this policy and its office location at any time.
- City: Toronto, ON
- Employment Type: Permanent, Full-Time
- Required Travel: Rare, usually within the GTA
- Note that the internal title for this role is "Senior Business Transformation Analyst"*

Compensation

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