Volunteer Coordinator, Events

5 months ago

Vancouver, Canada St. John Ambulance Full time

**Who We Are**

St. John Ambulance British Columbia & Yukon (SJA BCY) is a not-for-profit mission-led enterprise committed to _empowering safer communities through first aid leadership_. SJA BCY is part of the federated St. John Ambulance organization in Canada, which is represented from coast to coast. We are privileged to be part of an organization with over 900 years of service to humanity. Today, SJA BCY is a market leader in the development and delivery of first aid courses and products while supporting first aid in communities through our 1500 plus volunteers.

**The Opportunity**

Throughout our rich history, an unwavering commitment to community service has been at the cornerstone of our operations. Working with an extensive network of engaged volunteers, we deliver community programs that support emergency awareness and response; community first aid; mental and emotional wellness; and youth development and leadership. Our ambition is to expand our volunteer base and to enhance our existing programs. We see substantial opportunities to deepen relationships and grow our impact with both internal and external partners and stakeholders.

We are searching for a talented and motived event coordinator to support our volunteers as they attend events in communities across BC and Yukon. As the Volunteer Coordinator, Events, you are well-organized and have excellent written and verbal communication skills. A vital part of the role is developing relationships with key stakeholders and contributing to St. John Ambulance’s strong reputation in our communities.

**Who You Are**

You are a seasoned volunteer coordinator who recognizes the importance of efficiently delivering on program logistics and is driven to provide exemplary service to internal and external customers.

As a problem solver you are a great communicator, enjoy following and developing processes and procedures, and are committed to meeting deadlines while working collaboratively with various audiences.

Lastly, you want to make a difference. You’re inspired by a mission and want to do work that really matters. You believe that your best work will create value that endures -- to people, to communities, to partners, and your colleagues.

**Responsibilities and Duties**
- Plan and coordinate Brigade and Therapy Dog volunteer coverage for local community events and partnerships. Assist volunteers with special event planning such as open houses, volunteer recognition events, and volunteer orientations as needed.
- Communicate directly and promptly with vendors throughout the event planning process to understand requirements and goals, and ensure all parties have relevant information and details.
- Negotiate contracts with vendors to acquire necessary services and equipment for events while meeting budgetary objectives.
- Lead the coordination of the annual Investiture and volunteer recognition events.
- Perform post-event tasks such as meeting with clients to ensure satisfaction, reviewing invoices and bills, processing donations, approving payments, and documenting learnings, issues, and resolutions. Follow Finance processes and guidelines.
- Work collaboratively with Business Development, Marketing, and Operations teams to leverage event opportunities for brand awareness and training/product promotion as appropriate.
- Promote public awareness of St. John Ambulance programs and services through public and private events (trade shows, info booths, presentations, etc.).

**Qualifications and Skills**
- 2+ years of event coordinating experience;
- Post-secondary education in Event Management, Marketing, Communications, Business (or relevant sufficient experience);
- Excellent written and verbal communication skills;
- Strong interpersonal skills;
- Professional demeanor with a proven track record or aptitude for customer service;
- Detail-oriented with solid time management skills;
- Familiar with resource management, including budget and inventory;
- Proven negotiation skills;
- Able to work well independently and in a group; and
- Knowledge of performance monitoring methods for events and the ability to create reports to guide future event coordination improvements.

**Why Join SJA BCY?**
- Competitive compensation package and a commitment to creating a growth environment for everyone on our team;
- An opportunity to work in a historic and impactful organization that saves people’s lives;
- Flexible working arrangements, with our teams being able to work from home and in our offices;
- Comprehensive benefits package; and
- Pension plan with employer matching program.

SJA BCY is a welcoming and collaborative organization. We welcome diversity in our organization and qualified applicants of all backgrounds are encouraged to apply.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Event Coordination: 2 years (

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