Order Processing Associate L2
7 months ago
Company Description
**Job Description**:
As an Order Processing Associate, you will be responsible for meeting customers’ requirements by completely and correctly communicating their needs. They will also ensure order processes are supported with accuracy, speed, and efficiency.
**What you’ll do**
- Work with the Customer Service team on specific order support projects
- Organizing and dispersing customer inquiries
- Ensure order specific requirements are promptly communicated to appropriate departments
- Prepare and provide documents based on customer requests.
- Ensure orders are correct and up to date
- Identify improvement opportunities and participate in establishing the department's performance metrics and CI programs
**Qualifications**:
- College Diploma in science, business or customer service
- Commercial experience working in customer service or similar roles preferred
- Experience using an ERP system such as Service Cloud would be an asset
Additional Information
**ABOUT LGC**:
**OUR VALUES**
- ** PASSION**:
- ** CURIOSITY**:
- ** INTEGRITY**:
- ** BRILLIANCE**:
- ** RESPECT**
**EQUAL OPPORTUNITIES**
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
**#scienceforasaferworld
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