Case Manager

4 weeks ago

Toronto, Canada WoodGreen Community Services Full time

**_Employment Type:_**
- Full Time, Bargaining Unit**_Work Hours:_**
- 35 hours/week, Monday-Thursday, 3pm-11pm, Sunday 12pm-8pm_

**_
Work Setting:_**
- Exclusively Onsite_

**_

**Salary**:_**
- External Rate: G7 - $51,997.08_
- Internal Rate: G8 - $53,058.24_

**_
Application Deadline:_**
- May 11_th_ by 11:59 PM_

**_ Program Overview - Supportive Housing, Community Care_**
- The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support._

**_What You Will Do_**
- _
Provide comprehensive case management services; assessment, personal goal setting through the development of Case Plans, short/long-term planning, informal counselling, follow up supports, crisis intervention, service co-ordination, case conferencing, and referrals._
- _ Undertake needs assessments and develop case plans with individuals in the program._
- _ Encourage/support tenant engagement in the ongoing management of their unit related to decluttering, garbage removal, and preparation for disposal of items._
- _ Provide programming to educate tenants on relevance of pest control management._
- _ Help tenants set/achieve realistic goals, bringing the unit to an acceptable safety standard._
- _ Work closely with staff and clients on strategies that support clients with substance use and mental health issues to maintain their housing._
- _ Advocate on behalf of clients when required. _
- _Link clients to various community resources and facilitate appropriate referrals to other community support services when required._
- _ Ensure the coordination of services and a “continuum of care”._
- _ Liaise, consult, and collaborate with other program area staff and service providers. _
- _Monitor the housing challenges and ability of each resident to adhere to the policies and protocols and develop a team strategy for intervention when problems occur in accordance with housing first and eviction prevention principles._
- _ Complete statistics/reports and maintain all records regarding program/activity enrollment. _
- _Ensure that the anti-racism objectives and community development principles of the organization are achieved in the program. _
- _Gather statistical and narrative information required for the Service and organization._
- _ Participate in ongoing training and education._
- _ Participate in regular supervisory sessions and annual performance appraisals._

**_
What You Bring to the Team_**
- _
Bachelor’s degree in Social Work or a related discipline._ _
- _3+ years related experience in mental health and harm reduction, housing help, and working with those who have experienced homelessness._
- _ Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption)._

**_
What Will Set You Apart_**
- _
Working effectively in a team/with other community professionals and independently._
- _ Ability in case management, informal counselling, crisis intervention, and assessment. _
- _Strong housing help skills and ability to support individuals to incorporate a harm reduction strategy in obtaining and maintaining their housing._
- _ Ability to exercise good judgment, flexibility, creativity, and sensitivity to changing needs._
- _ Ability to minimize barriers through service delivery for low income individuals with mental health and substance use issues._
- _ Ability to develop, implement and evaluate community needs and follow up programs._
- _ Demonstrated interpersonal, verbal, and written communications skills._
- _ Demonstrated information and referral skills; and ability to effectively link client to supportive services._
- _ Ability to work from a client-centered approach._
- _ Knowledge of the health sector, its related services, and community resources. _
- _Ability to follow policies, procedures, and adhere to legislation._
- _ A thorough understanding of clinical practices and care models._
- _ Proven ability to facilitate presentations and workshops._
- _ Applied computer skills (MS word, excel, and Internet)._
- _ Ability to use case management software is an asset (Pirouette)._

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