Customer Service Desk Volunteer

3 months ago

Calgary, Canada MNP Community & Sport Centre Full time

**Our Mission**:MNP Community & Sport Centre is passionate about sport, people, and community.

**Our Vision and Values**:We are a world-class sport and fitness facility that inspires individuals and athletes to achieve their goals and dreams. We achieve this through the people who work here, and through our values of safety, legendary service, excellence, and innovation. MNP Community & Sport Centre empowers its people to continually exceed the expectations of our members, creating meaningful and unique experiences, which sets us apart from the competition.

**Role**:As a front desk assistant volunteer, you will play an important part in ensuring a smooth, safe, and welcoming experience for customers accessing our facility. You will assist customers with the sign-in process, provide directions, and collaborate with our staff to ensure their needs are met promptly and efficiently.

**Reports to**: Department Manager & Volunteer Coordinator

**Time Commitments**:
This Position requires 4 hours per week commitment. Shifts are 1-4 hours in length and typically scheduled on weekday mornings 9:00AM-12:00PM and evenings from 5:00PM to 8:00PM.

**What’s In It for You**:

- Free facility access based on hours worked.
- Volunteer loyalty program benefits.
- Annual volunteer events including yearly celebrations and many more.
- Free parking and close to transit with a C-train and bus stop steps away.
- Professional development and training opportunities.

**What You’ll Do**:

- Greet customers and provide a welcoming environment.
- Identify customers and verify their credentials or identification for access to the facility.
- Assist customers in signing in, ensuring accurate and complete information is recorded.
- Provide directions and information to customers regarding the location of the tenants within the facility.
- Monitor the sport partner gate area to prevent unauthorized individuals from entering the facility.
- Maintain a vigilant presence at the sport partner gate, ensuring the facility remains secure.
- Utilize radio communication devices to contact tenants’ staff when necessary, ensuring prompt assistance for customers in need.
- Attend periodic volunteer meetings or trainings to stay updated on any changes in procedures or policies.
- Collaborate with other volunteers and staff members to maintain a positive and cohesive team environment.

**What You’ll Need**:

- Excellent interpersonal and communication skills to effectively interact with customers, staff, and other volunteers.
- Friendly and approachable demeanor, with the ability to provide exceptional customer service.
- Strong observational skills and attention to detail to identify authorized individuals and prevent unauthorized entry.
- Ability to follow instructions and adhere to established procedures and guidelines.
- Ability to remain calm and composed in stressful situations.
- Reliability and punctuality in fulfilling assigned shifts and commitments.
- Respect for confidentiality and the ability to handle sensitive customer information appropriately

**_ Our Commitment to Diversity, Equity, and Inclusion:_

  • Customer Service Desk Associate

    3 months ago

    Calgary, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...

  • Volunteer Coordinator

    3 months ago

    Calgary, Canada Calgary Meals on Wheels Full time

    **POSITION TITLE**: Volunteer Coordinator **REPORTS TO**: Programs Manager **POSITION TYPE**: Permanent Full-time **LOCATION**: Calgary, Alberta **About Us**: Calgary Meals on Wheels exists to eliminate food insecurity throughout Calgary and promotes health and independence. Each day approximately 4,500 nutritious meals are produced and delivered through...

  • Volunteer with YW

    3 months ago

    Calgary, Canada YW Calgary - Powered Full time

    YW Calgary is dedicated to supporting women and their families through programs and services like shelter, counselling, childcare and much more. Our mission is to intervene, empower and lead where and when women need us most. To achieve that mission, we need volunteers who want to make a difference in our community. Throughout the year we offer a range of...

  • Sales Desk- Customer Service Representative

    3 months ago

    Calgary, Canada Alggin Metal Industries Ltd Full time

    **Alggin Metal Industries** is a manufacturer of metal products, servicing the HVAC industry in Calgary for 45 years. In addition to wholesale distribution, Alggin operates one of the largest HVAC manufacturing plants in Western Canada. We also have distribution facilities in Lethbridge and Edmonton. We are seeking a highly motivated and customer-oriented...

  • Customer Service Representative/order Desk

    3 months ago

    Calgary, Canada CENTURA TILE Full time

    Centura Western is recruiting for a Customer Service / Order Desk Representative for our Calgary location. **Job Duties** - Assist customers with standard account-related requests - Create sales orders, pick tickets and transfers - Review orders & transfers for accuracy and completion - Occasionally work with showroom customers - Provide clear and open...

  • Hotel Front Desk Supervisor

    1 day ago

    Calgary, Alberta, Canada Alt Hotel Calgary East Village Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Alt Hotel Calgary East Village. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesCustomer Service: Provide top-notch...

  • Hotel Front Desk Supervisor

    1 day ago

    Calgary, Alberta, Canada Alt Hotel Calgary East Village Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Alt Hotel Calgary East Village. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesCustomer Service: Provide top-notch...

  • Hotel Front Desk Supervisor

    4 days ago

    Calgary, Alberta, Canada Alt Hotel Calgary East Village Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Alt Hotel Calgary East Village. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesCustomer Service: Provide top-notch...

  • Hotel Front Desk Supervisor

    4 days ago

    Calgary, Alberta, Canada Alt Hotel Calgary East Village Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Alt Hotel Calgary East Village. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesCustomer Service: Provide top-notch...

  • Hotel Front Desk Supervisor

    2 weeks ago

    Calgary, Alberta, Canada Alt Hotel Calgary East Village Full time

    About the RoleWe are seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team at Alt Hotel Calgary East Village. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesCustomer Service: Provide top-notch...

  • Customer Service Representative

    3 months ago

    Calgary, Canada YMCA Calgary Full time

    Why should you join our team? YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city. Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address...

  • Customer Service Representative

    3 months ago

    Calgary, Canada YMCA Calgary Full time

    Why should you join our team? YMCA Calgary is actively building healthy communities - join us in creating a better Calgary. YMCA Calgary opened its doors in 1902, since then we have evolved into a vibrant charitable organization that responds to the needs and health of the community. Guided by four core values of honesty, caring, respect and...

  • Manager, IT Service Desk

    3 months ago

    Calgary, Canada BURNCO LLC Full time

    **BURNCO **is currently looking to hire an energetic, personable, and highly capable **Manager, IT Service Desk** for our IT Service Desk Team within our Information Technology team. This will be an onsite role located at our **Calgary, Alberta** head office that will require travel to our field sites in our Canadian region, and will report directly to our...

  • IT Service Desk Technician

    3 months ago

    Calgary, Canada Jayman BUILT Full time

    **Builder of the year 22 times. Picture a career with us**: As one of Alberta's largest home builders, Jayman BUILT offers customers a wide range of beautiful homes in the most desirable communities of the Calgary and Edmonton areas. Jayman is a market leader and has been providing the highest standard of quality for 42 years by blending fine craftsmanship...

  • Coordinator, Volunteer Programs

    3 months ago

    Calgary, Canada Winsport Full time

    **What the role is about**: This role is essential to providing an engaging experience for our volunteers and requires a passion for working with volunteers, colleagues, and the public. Building relationships, maintaining data integrity, and finding the right people to fill volunteer roles is all part of the job. The Coordinator will provide a positive,...

  • Customer Service Representative

    3 months ago

    Calgary, Canada YMCA Calgary Full time

    Why should you join our team? YMCA Calgary is actively building healthy communities - join us in creating a better Calgary. YMCA Calgary opened its doors in 1902, since then we have evolved into a vibrant charitable organization that responds to the needs and health of the community. Guided by four core values of honesty, caring, respect and...

  • Customer Service Representative

    6 days ago

    Calgary, Alberta, Canada Calgary Stampede Full time

    About the Calgary StampedeThe Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We're Greatest Together, the Stampede is one of the most respected volunteer-based...

  • Customer Service Representative

    7 days ago

    Calgary, Alberta, Canada Calgary Stampede Full time

    About the Calgary StampedeThe Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, cultures and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme We're Greatest Together, the Stampede is one of the most respected volunteer-based...

  • Director, Volunteer Services

    1 month ago

    Calgary, Canada Calgary Stampede Full time

    About the Calgary Stampede! The Calgary Stampede is a not-for-profit community organization that preserves and celebrates our western heritage, cultures, and community spirit. Exemplifying the theme, We’re Greatest Together, the Stampede is one of the most respected volunteer-based organizations in the world governed by a volunteer Board of Directors...

  • Director, Volunteer Services

    4 weeks ago

    Calgary, Canada Calgary Stampede Full time

    Calgary Exhibition & Stampede CALGARY, AB T2P2K8, CAN DescriptionAbout the Calgary Stampede!The Calgary Stampede is a not-for-profit community organization that preserves and celebrates our western heritage, cultures, and community spirit. Exemplifying the theme, We’re Greatest Together, the Stampede is one of the most respected volunteer-based...