Part-time Administrative Assistant

7 days ago


Burnaby, Canada Metrotown Physio Full time

We are seeking a part-time Administrative Assistant to join our team To be a right fit for the job we need someone who is reliable and takes initiative. This person must be friendly and able to multi-task while under pressure. Our clinic has 9 Physiotherapists and 1 Massage Therapist so it can get busy You will perform administrative functions to drive company success and patient satisfaction.

**Responsibilities**:

- Plan and schedule appointments
- Greet and assist patients
- Answer inbound telephone calls
- Preparing patient records for law firms, ICBC, WSBC, etc.
- Invoice and direct bill 3rd parties for patient treatment (law firms, insurance companies, etc.)
- Handle WorkSafe BC and ICBC claim coordination and billing
- Connect with case managers and adjusters for patients to obtain treatment approval
- Fax reports, referrals, and invoices
- Prompt physiotherapists to complete reports on time
- Keep patients updated on the amount of treatment they are approved for
- Perform other miscellaneous office tasks

Qualifications:

- Previous experience in office administration (asset but not required)
- Previous experience with WorkSafe and ICBC (asset but not required)
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong organizational skills
- Strong active listening skills

Possible Shifts:

- Monday evening
- Tuesday evening
- Thursday evening
- Friday evening
- Saturday morning (must be available)
- Occasional coverage for when staff are away

Our clinic is open Monday - Friday, 6am (reception starts at 6:30am) to 8pm and Saturday from 8am to 2pm. There will be more hours available while other staff members are taking time off.

**Job Type**: Part-time

Pay: $17.00-$19.00 per hour

Expected hours: 8 - 15 per week

**Benefits**:

- Casual dress
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift

Supplemental pay types:

- Overtime pay

Application question(s):

- What date are you available to start training?
- We are requesting that you are available up t 2 nights per week between 2:30-8:00pm and Saturday mornings from 8am-2pm. Can you confirm that you are available for these hours?

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2023-02-24



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