Regional Administrator

6 months ago

Burlington, Canada TD Bank Full time

**Work Location**:
Burlington, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Administration

**Pay Details**:
**Provides dedicated administrative support to executives at the TDBG Vice President (VP), Senior Vice President (SVP), Executive Vice President (EVP) or the Group Head (GH) level and may also provide a broad range of administrative or general office support for the broader team as assigned. Work will involve a range of complexity and may include but is not limited to the following accountabilities**:
**KEY ACCOUNTABILITIES**

**CUSTOMER**
- **Provide a high level of administrative support ensuring quality service and professionalism at every customer interaction**:

- **Manage efficiently in a multi-tasked environment and ensure deadlines are met**:

- **Efficiently manage and promptly respond to all incoming enquiries/requests for information independently or re-direct to the appropriate person/area**

**SHAREHOLDER**
- **Ensure the optimal level of customer service and professionalism is provided**
- **Provide accurate, organized and efficient administrative support; collect and track data, research information, sort and distribute mail, balance and process expense reports, schedule and organize meetings, manage calendars, create and maintain files, and perform other administrative assignments as required**:

- **Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate**:

- **Prioritize and manage own workflow to ensure quality and efficiency (ie. meet deadlines; be flexible in adjusting to changing work priorities)**:

- **Use software programs and other tools or equipment with ease and efficiency, and provide documents/ information that effectively support the needs of the team**:

- **Efficiently manage expectations/concerns through strong communication skills, both verbal and written**:

- **Take initiative to identify and recommend improvements in own job function, research and/or investigate issues requiring resolution in order to execute on assigned tasks**

**EMPLOYEE / TEAM**
- **Be an effective team player and flexible in adjusting to changing work priorities**:

- **Participate fully as a member of the team and contribute to a positive work environment**:

- **Keep others in the immediate team informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities**:

- **Support the team by continuously developing knowledge in own area**

**BREADTH & DEPTH**
- **Reports to a **TDBG Senior Vice President (SVP) **and provides dedicated executive administrative support**:

- **Senior level of administrative support and performs diverse range of tasks that involve a range of complexity**:

- **Has autonomy and some discretion to make decisions within well-defined parameters**:

- **Role may also be involved with the administration of sensitive and/or confidential material requiring discretion**

**Who We Are**:
**TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.**

**TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.**

**Our Total Rewards Package**
**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. **Learn more**

**Additional Information**:
**We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleag

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