Shop Business Development Manager

3 weeks ago

Toronto, Canada Trimac Transportation, Ltd (ND) Full time

**WHY TRIMAC**

**THE ROLE**
Reporting to the Director of Sales NTS, the objective of this position is to grow revenues through customer acquisition as well as adding services to an existing book of business that will be allocated to the role.

You will be responsible for driving the growth and expansion of our shop and washrack solutions within the target market segments. You will lead strategic initiatives to identify, pursue, and secure new business opportunities while nurturing existing client relationships to maximize revenue and market share. This role requires a blend of strategic thinking, sales acumen, and relationship management skills to effectively position our offerings and capitalize on market trends.

This role interacts with senior management, internal departments, legal counsel, operating terminals, front-line managers, external agents, industry representatives, competitors, and key contacts with current and potential customers.

**RESPONSIBILITIES**
- Assessing and identifying new revenue growth opportunities in strategic markets/regions by building new relationships with customers not yet identified via cold calling, etc.
- Achieving and maintaining planned revenue and new business volumes by creating an opportunity pipeline that is shared across the organization
- Monitoring and reporting to management revenue gains and short falls, service issues or concerns, special customer requests, competitive action on pricing and market penetration, and potential business including requirements for additional authority/capital or price considerations
- Achieving and maintaining planned revenue and new business volumes by creating an opportunity pipeline that is shared across the organization
- Negotiating annual rate increases with allocated book of business
- Work with Branch and Region management in the onboarding of new business
- Collaborating with the Service Centers and NTS Shop & Washracks to resolve customer service concerns
- Collaborating with the Marketing Team on competitive action on pricing and market penetration
- Managing and reporting all business activity through a CRM software solution
- Selling "One Trimac" service to customers, including truckline, brokerage and transload services
- Monitoring competitive activity and other external factors such as government policy, local market trends, etc. which can impact our business.

**SKILLS**
- Demonstrated strength in project and team work
- Knowledge of sales strategies
- Positive orientation to problem solving
- Excellent communication skills both verbal and written
- Self-motivated with strong decision-making abilities
- Strong mathematical abilities for rate quotations and costing process
- Advanced working skill of Microsoft Office products, including Excel, Word and PowerPoint

**EDUCATION/SPECIFIC TRAINING/EXPERIENCE**
- Minimum of 5years' experience in a similar role
- Bachelor's degree

**TRIMAC SAFETY COMMITMENTS**
- We make Safety a part of every decision
- We make Safety personal
- We have the courage to intervene

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