Business Development Manager

4 weeks ago


SaintLaurent, Canada DSV Full time

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
- Job area: Business Development**DSV - Global Transport and Logistics**

Location: CAN - Saint-Laurent, Rue Beaulac
Job Posting Title: Business Development Manager
Time Type: Full Time

Purpose of the position
The Business Development Manager is responsible for achieving sales growth targets and executing strategic priorities while driving collaboration within the Canadian organization.
Maintaining existing or onboarded complex accounts aligned with DSV’ s Sales Process; achieving sales plan objectives with the assigned clients, new targets and complex client prospects by selling DSV’s products and solutions; ensuring alignment across functional areas (Product, Sales, Operations) throughout all phases of the sales cycle. Responsibility to drive end-to-end and value-added solutions with sizeable potential
- Key Tasks
- Generating business for both Air/Sea freight and customs with focus on strategic/key accounts.
- Maintain & develop relationship with complex customers and help in enhancing business growth. - Mentoring role with organization’s sales representatives
- Any other task assigned by the management.
- Strategic Management
- Foster and leverage industry know-how, best practices and expertise across the Sales, product and operational teams within the BU
- Utilize specific industry knowledge and available resources to diagnose our customer’s supply chain needs - Develop and prepare strategic proposals
- Participate in customer generated RFI, RFQ and RFP’s and spot opportunities
- Develop, build rapport and nurture long-term partnerships with the accounts with their existing or onboarded accounts
- Translate DSV‘s global capabilities into value creation for the Customer and DSV
- Support branch in developing Product related Strategies. Provide regular input to Manager of Sales on product and customer development (business intelligence)
- Organize and participate in regular reviews with the accounts to ensure customer satisfaction and maintaining sustainable business growth
- Develop and maintain a sustainable sales pipeline to ensure ample opportunities in order to meet target settings
- Provide regular input to Product Management through the Manager to ensure alignment on all strategic opportunities
- Constantly seek & drive continuous improvement efforts within area of responsibility (e.g. collaboration, system, processes
- Sales Management
- Manage appointments and account activity reports through the timely use of the CRM tool
- Offer a value-oriented consultation to Customers by connecting the Clients’ needs with DSV’s solutions - Manage the execution of Sales activities for target accounts in line with the defined DSV Sales methodology
- Plan and manage sales pipeline of expected and upcoming opportunities in a timely manner
- Promote and influence prospect Customers and existing Clients to ensure best in-class solutions and value for our Customers in order to secure sustainable business growth
- Responsible for business growth through new business wins and organic growth;
- Customer Relationships
- Organize and participate in regular reviews with the accounts to ensure customer satisfaction and sustainable business relationship
- Builds congruity and trust with customers by being up-to-date about customer’s business and the market - Develop, build rapport and nurture long term partnerships with the accounts, translating our global capabilities to customer value, for maintaining and continually expanding account share penetration
- Supports customer retention and maintains strategic Client relationships by conducting joint visits with Product and Sales Management
- Work collaboratively with Product Managers, Account Management and operational team to guarantee customers’ operations are processed thoroughly and efficiently
- Create a comprehensive global network of contacts
- All staff:

- Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the Quality Health Safety Environment policy.
- It is the responsibility of all staffs to ensure that their day to day activities embrace sustainability/Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.

Due to the dynamic nature of our industry, your accountabilities and role may change.
- Function / Market & Industry Knowledge / Business Acumen / Process working
- Understanding of DSV strategy and products
- Knowledge about markets and competitors - Knowledge about trends and challenges for the industry
- Understanding of business principles and language, incl. the fundamentals of finance and profitability
- Business administration competence
- Excelle



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