Division Vice President, Head of Product

4 weeks ago

Toronto, Canada Gallagher Full time

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our benefits and HR consulting team, you’ll help our clients - employers of all sizes, across all industries - build workplaces that work better.

**Responsibilities**:
The Division Vice President, Head of Product is primarily responsible for increasing the company’s success within our existing, acquired and newly developed product lines. The primary goal of this role is to lead and facilitate the creation of products that deliver value to both clients and the business. In this role, you will lead product governance, roadmap, and prioritization of existing products. In addition, you will lead a team of product owners/managers, develop visions and sustainable strategies in order to build on the success in close cooperation with the Global Leadership team.

As the Head of Product, you will work above all strategically, form a powerful team and ensure the economic success of GBS by constantly developing new innovations, going to new markets and supporting sales as well as profitability in a sustained manner.

Key Responsibilities:

- Define and align the product vision, strategy governance, and roadmap across global business lines
- Accountable for the management and efficiency of the entire product portfolio
- Work with product owners/managers to ensure local customization of global product offering and prices where relevant
- Work with the AJG and GBS technology teams on the delivery of product roadmap and creation of new products
- Focused on business line, market, industry, competition and regulatory developments to contribute towards the development of new/enhanced products
- Lead product benchmarking and gap reports, in liaison with marketing, global practices and global products
- Oversight of current service offerings to individual clients, their profitability and potential enhancements to support business development
- Ensure consistent product methodology and procedures are employed across the Gallagher Benefit Services global enterprise
- Provide relevant support and interpret client demands into service enhancements and/or new offerings
- Lead and develop staff by establishing performance goals to support the team in their professional development
- Ensure the team is aligned and executing effectively through regular goal reviews and monitoring of KPIs

Qualifications:
Critical Competencies:

- Able to build and sustain professional relationships at all levels of the organization
- Able to collaborate with clients, prospects and key stakeholders to identify thought leadership and sales opportunities
- Able to manage individual work products associated with key responsibilities
- Able to organize and prioritize work with limited supervision and adjust to changing priorities to execute on key business objectives

***

Requirements:

- BA or BS Degree with relative industry experience
- 7+ years of product owner experience
- 7+ years of marketing, sales or product management experience, including progression of leadership roles
- 7+ years of consulting within the insurance, benefits, HR, and/or financial industry preferred
- Strong analytical and communication skills with a desire to work for a fast-paced, large organization
- Experience with Agile and Scrum methodologies

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