Help Desk Analyst
6 months ago
JATEC has been connecting communities for 39 years. We have expertise in the installation of fibre optic telecommunications, underground utilities for residential development, street lighting, and highway sign infrastructure across Canada.
**People + Power is the focus**. We are committed to creating an environment where people learn and grow, and pride ourselves on our culture by hiring and promoting the right people.
Join JATEC as an **Helpdesk Analyst** and build your career today with an established and growing company
At this time we are currently seeking to fill an **immediate need for long term employment**. This opportunity will allow for growth and development in the Telecommunication Industry.
**WHAT WE OFFER TO YOU**:
- Industry competitive hourly wages
- Benefits
- Advancement opportunities
**RESPONSIBILITIES**
- PC troubleshooting and repair
- Mobile device troubleshooting and repair
- PC and Mobile device provisioning.
- IP phone support.
- IT administration (asset tracking, helpdesk)
- Printer troubleshooting and support
- IT purchases and requisitions
**REQUIRED QUALIFICATIONS**:
- Proficient in Microsoft Windows
- Proficient in Android OS.
- Advanced knowledge of PC hardware.
- Proficient in Windows OS and driver installation.
- Proficient in Microsoft Office 365
- Proficient in Apple iOS.
- Strong problem-solving skills.
- Basic understanding of networking.
- Experience with helpdesk systems.
- Mobile device management.
**OTHER VALUED QUALIFICATIONS**:
- Windows Server OS
- Vmware vSphere.
- Active Directory, DNS, DHCP, Group Policy, DFS, File Sharing
- Veeam Backup and Replication.
- Basic knowledge of Cisco firewalls.
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program
Schedule:
- Monday to Friday
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Help Desk Analyst: 2 years (preferred)
Work Location: In person
-
Help Desk Analyst
2 months ago
Edmonton, Canada Martin Recruitment Inc. Full timeOur client in Central Edmonton is hiring **Intermediate Level " Help Desk Analysts"** to support their increasing IT environment within a specific division. **Key Responsibilities**: - Provide direct support to end users by troubleshooting technical issues. - Utilize Help Desk software to log tickets, track inquiries, and facilitate resolution. -...
-
Help Desk Analyst
2 months ago
Edmonton, Canada Tri-global Full time**INTERMEDIATE HELP DESK ANALYST** **Requisition #**: R24-3203 (JP435) **Location**:Edmonton, AB **Engagement Type**:Contract **Number of Resources required**:2 **Rate (CAD)**: Up to $51 per hour / Commensurate with related experience and market competitiveness **Term**: 8 months (2024-10-21 to 2025-06-30) with 24 month extension available (up to...
-
Help Desk Analysts
6 months ago
Edmonton, Canada Vantix Systems Inc Full time**Description** **Skills** - Help Desk Software, UAT, Training materials **Type** - Contract **Experience Required/Mandatory Skills** - Experience supporting and collaborating directly with stakeholders and internal business areas. Ability to coordinate and communicate necessary information well to all clients. (4+ years) - Experience as an Application...
-
Help Desk Analyst
2 months ago
Edmonton, Canada webnova Full time**Job Title: Help Desk Analyst (Intermediate Level)** **Location**: Edmonton, Alberta, Canada **Working Hours**: Monday to Friday, 08:15 - 16:30 Alberta time **Type**: Onsite position **Project Name**: Desktop Resource Enhancement Project **Scope**: **Key Responsibilities**: - Manage inquiries efficiently by utilizing Help Desk software to enter...
-
Ebusiness Help Desk Analyst I
2 months ago
Edmonton, Canada WCB Alberta Full timeAs an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta Job Title: eBusiness Help Desk Analyst I (Co-op Positions) Job Type: Student Intern/Co-op Student (Fixed Term) / Full time Job Location: Edmonton,...
-
Help Desk Analyst
6 months ago
Edmonton, Canada Vantix Systems Inc Full time**Description** Our Client is seeking a Senior Application Support Analyst to work directly with end users (both internal and external stakeholders) to troubleshoot technical issues, create and process requests and support business teams. To be successful in this role, this position requires strong political acumen, written and verbal communication skills,...
-
Help Desk Analysts
2 months ago
Edmonton, Canada Vantix Systems Inc Full time**Description** Our Client is seeking two (2) additional Help Desk resources to provide backfill at the Junior / Intermediate level to allow additional staff to focus on service development and improvement initiatives. This role is fully onsite in Edmonton, Alberta. Work must be done from within Alberta, due to network and data security issues. Must be...
-
Help Desk Specialist
4 weeks ago
Edmonton, Alberta, Canada Whiteridge Inc. Full timeJob SummaryWe are seeking a skilled Help Desk Specialist to join our team at Whiteridge Inc. The successful candidate will be responsible for providing technical support to our clients, resolving issues efficiently, and ensuring seamless customer experience.About the RoleThis is a full-time position with an estimated salary of $45,000 - $55,000 per year,...
-
Help Desk Coordinator
4 weeks ago
Edmonton, Alberta, Canada Alberta Ltd. oa Strathcona Registry Full time**Job Title:** Help Desk CoordinatorWe are seeking a highly skilled and motivated Help Desk Coordinator to join our team at Alberta Ltd. o/a Strathcona Registry.**About the Role:The Help Desk Coordinator will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving...
-
Help Desk Support
6 months ago
Edmonton, Canada Hyperlink Full timeThis position is ideal for an ambitious IT professional at the beginning of their career, who is willing to learn new things, while assisting customers in a fast paced environment. As a lead member of our Help Desk Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents and providing...
-
Help Desk Technician
6 months ago
Edmonton, Canada Pixel Pop Media Services LTD Full timeWork Term: Permanent - Work Language: English - Hours: 35 to 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Work site environment**: - Education or training **Work setting**: - Computer hardware or software retailer/wholesaler - Financial technology (FinTech) - Startup company -...
-
IT Help Desk Support
6 months ago
Edmonton, Canada ICT Group Full time**Summary**: Under the supervision of the IT Manager, the Help Desk Support Technician is a key role in our IT department, dedicated to providing outstanding support for the company's technology users. This includes a range of tasks from hardware and software support to troubleshooting and maintenance. **Job Scope and Responsibilities**: - Accurately...
-
Service Desk Analyst
6 months ago
Edmonton, Canada YARDSTICK TECHNOLOGIES Inc. Full time**About the Company** Yardstick Technologies was founded to be the market leader in IT outsourcing to small and medium businesses in Western Canada. Through building relationships and an understanding of their needs, we help businesses make smart decisions with their technology to help them further their business strategy. At Yardstick, the way we work...
-
Global Service Desk
6 months ago
Edmonton, Canada Long View Systems Full time**Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?** We are looking for a professional and eager **Global Service Desk Analyst** for our Integrated Global Services team located across the following locations **Calgary, Edmonton, Toronto, or the greater areas!** You...
-
Help Desk Technician
6 months ago
Edmonton, Canada CareRx Corporation Full time**About CareRx** CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 92,000 residents in over 1,500 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that...
-
IT Help Desk Technician
6 months ago
Edmonton, Canada Crowe MacKay Full timeCrowe MacKay LLP is a vibrant team of Chartered Professional Accountants with eight markets across Northern and Western Canada. Crowe MacKay LLP is built on a foundation of diverse talent, delivering expert advice across a spectrum of industries and organizations. At Crowe MacKay, you have the opportunity to be an integral part of the IT team. The Help Desk...
-
Global Service Desk Analyst
6 months ago
Edmonton, Canada Long View Systems Full time**Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?** We are looking for a professional and eager **Spanish Bilingual Global Service Desk Analyst** for our Integrated Global Services team located in **Calgary, Edmonton, Toronto, or the greater areas!** You will have a...
-
help desk technician
6 months ago
Edmonton, Canada Pixel Pop Media Services LTD Full timeWork Term: PermanentWork Language: EnglishHours: 35 to 40 hours per weekEducation: Bachelor's degreeExperience: 2 years to less than 3 years or equivalent experienceWork site environmentEducation or trainingWork settingComputer hardware or software retailer/wholesalerFinancial technology (FinTech)Startup companyRelocation costs not covered by employerWilling...
-
IT Support Analyst
6 months ago
Edmonton, Canada Go Auto Full time**Job Description**: **Go Auto - One of Canada’s largest Auto Dealership Group - is on the hunt for an Information Technology Support Analyst** Are you looking for a full-time career with flexible hours and the opportunity to work and grow alongside the top Information Technology pros in the west? Do you have a happy to help attitude and willing to go the...
-
help desk technician
6 months ago
Edmonton, Canada Pixel Pop Media Services LTD Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 to 40 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceWork site environmentEducation or trainingWork settingComputer hardware or software retailer/wholesalerFinancial technology (FinTech)Startup companyRelocation costs not covered by...