Help Desk Analyst

**INTERMEDIATE HELP DESK ANALYST** **Requisition #**: R24-3203 (JP435) **Location**:Edmonton, AB **Engagement Type**:Contract **Number of Resources required**:2 **Rate (CAD)**: Up to $51 per hour / Commensurate with related experience and market competitiveness **Term**: 8 months (2024-10-21 to 2025-06-30) with 24 month extension available (up to...

**A little bit about us**: Meta is a company focused on **Digital Transformation solutions** that simplify and generate real value in the day to day of organizations. We work to evolve your business quickly, consistently, and compatibly with the ever-accelerating changes in our time. Meta was born 31 years ago from the entrepreneurial dream of those who see...

**Description** **Skills** - Help Desk Software, UAT, Training materials **Type** - Contract **Experience Required/Mandatory Skills** - Experience supporting and collaborating directly with stakeholders and internal business areas. Ability to coordinate and communicate necessary information well to all clients. (4+ years) - Experience as an Application...

JATEC has been connecting communities for 39 years. We have expertise in the installation of fibre optic telecommunications, underground utilities for residential development, street lighting, and highway sign infrastructure across Canada. **People + Power is the focus**. We are committed to creating an environment where people learn and grow, and pride...

**Job Title: Help Desk Analyst (Intermediate Level)** **Location**: Edmonton, Alberta, Canada **Working Hours**: Monday to Friday, 08:15 - 16:30 Alberta time **Type**: Onsite position **Project Name**: Desktop Resource Enhancement Project **Scope**: **Key Responsibilities**: - Manage inquiries efficiently by utilizing Help Desk software to enter...

**Key responsibilities**: - Maintains ownership of all incidents throughout their life cycle by monitoring and coordinating to ensure timely and effective resolution, with a goal of the customers’ satisfaction - Is the first point of contact for communications between the business and Technology (including third party suppliers) - Assist with the creation...

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta Job Title: eBusiness Help Desk Analyst I (Co-op Positions) Job Type: Student Intern/Co-op Student (Fixed Term) / Full time Job Location: Edmonton,...

**Description** Resource will work remotely during regular business hours, though must be available for onsite meetings when required. Work must be done from within Canada, due to network and data security issues. **Skills** - Help Desk Software, MS Office Suite, ID verification **Type** - Contract **Experience Required/Mandatory Skills** - Experience...

or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...

or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...

or equivalent experience **Work Setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...

**Description** Our Client is seeking two (2) additional Help Desk resources to provide backfill at the Junior / Intermediate level to allow additional staff to focus on service development and improvement initiatives. This role is fully onsite in Edmonton, Alberta. Work must be done from within Alberta, due to network and data security issues. Must be...

**Work Setting**: - Help desk - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...

Education: Bachelor's degree - Experience: 3 years to less than 5 years **Work setting**: - Help desk - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement...

Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Telecommunications industry - Internet Service Provider (ISP) **Tasks**: -...

Overview: **Fountain Tire’s **Information Technology team is looking for a permanent full-time **Support Desk Analyst** to provide multi-channel support, share knowledge and best practices as well as restore service operations. As this is a Support Desk position it does not have to be located in Edmonton and could be anywhere in Canada however our Head...

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Edmonton site is looking for a new Wave Desk Analyst to join our Contract Logistics team. ** Your Role**: The Wave Desk Analyst is accountable for maintaining excellent service levels for our internal and external customers...

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The **Help Desk Coordinator **at YMCA of Northern Alberta provides support to the Help Desk in all aspects, including working on special projects and additional tasks...

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Edmonton site is looking for a new Wave Desk Analyst to join our Contract Logistics team. Your Role The Wave Desk Analyst is accountable for maintaining excellent service levels for our internal and external customers through...

**WHO WE ARE**: At Universal Rail Systems our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast, in every railway sector, and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this Doing It Right! **MAIN PURPOSE OF...