Guest Service Agent
1 month ago
**Who are we?** We run a fun and dynamic operation and we’re renowned for our innovative approach to hospitality operations. We believe that harnessing our creative side, and unique ways of thinking, are what create memorable experiences for our guests, and our team members.
**Responsibilities**
- Greeting and acknowledging guests in a professional and friendly manner
- Ensuring guest arrival and departures are handled in a confident, professional and friendly manner
- Making reservations for future arrivals and ensure special attention to details are taken
- Promote knowledgeable information about the Hotel and its features, and the surrounding areas
- Handling cash and credit card transactions for guest accounts
- Balancing and maintaining cash floats
- Communicating with other departments to maintain a positive guest experience
- Other duties as assigned
**Qualifications**:
- Previous guest service experience
- Enthusiastic attitude
- Ability to adapt and think creatively
- Strong attention to detail
- Excellent communication in English
**Perks and Benefits**:
- Employee Food & Beverage, Hotel discounts and industry perks
- Fun and positive work environment
- Centrally located in the Whistler Village
Join our team as a Guest Service Agent and contribute to creating an inviting atmosphere for all our guests
Pay: $22.88 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Ability to commute/relocate:
- Whistler, BC: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
**Location**:
- Whistler, BC (required)
Work Location: In person
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