Configuration and Sales Order Administrator

2 weeks ago

Iroquois, Canada Ross Video Full time

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

As a Sales Order and Configuration Administrator you will work closely with the department Specialist, Order Entry, Planning and Shipping to fulfill daily orders. Decipher and fulfill customer configuration requirements by aligning the sales order line items to the configuration documentation. Pick assemblies from finished goods to fulfill sales order line item requirements and ensuring any testing and configuration is performed on these items when necessary

**Who you report to**: Manager, Configuration

**What we offer**:
Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.
Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events
Best of all, you will be part of the Ross Video team, and we’ve got a pretty energizing environment here.

**What the job is all about**:

- Perform basic hardware set-up, component insertion, software installation and testing on systems as per sales order requirements
- Identify products failing test procedure/configuration specifications
- Have a solid understanding of MAX for product structures and scanning product bar codes into the sales order module for shipping traceability
- Have a solid understanding of MES in following instructions and routing through the PACK process point to receive product into stock.
- Maintains a FIFO inventory system within the finished goods inventory which includes accurately receiving and picking stock.

**Who you are**:

- Mechanical aptitude
- Able to work independently or as part of a team
- Well-organized, very detail oriented, and able to work on multiple projects
- Conscientious and willing to ask questions
- High School Diploma
- Minimum 5 years’ experience in manufacturing environment
- Working knowledge of computers and software programs such as MS Word/Excel/Outlook

**Bonus points if you have the following**:

- College diploma and/or additional education and computer courses

LI-AS2

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

Mandatory Covid-19 Vaccination Policy
At Ross, we put the health and safety of our employees and their families first. It is our responsibility to provide a safe work environment, and as such, we strongly encourage all employees globally to get vaccinated against Covid-19. As a global company, we understand that policies and legislations may vary from country to country. In certain jurisdictions, Ross has implemented a Mandatory Covid-19 Vaccine Policy for all employees and proof of vaccination may be required during the hiring process. If you have any questions or concerns regarding this policy, please reach out to the Talent Acquisition team.

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