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Underwriter

3 months ago


Welland, Canada Billyard Insurance Group Inc Full time

**Underwriter**:
hybrid

38 East Main Street, Welland, Ontario, Canada, L3B 3W3

full-time. June 21, 2024

Description

Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a strong presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. At Billyard Insurance Group, our mission is clear: to establish a nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.

The Underwriter is responsible for completing an in-depth evaluation of new business submissions, as well as uploading the new business to our valued market partners through their company portal. Additionally, Underwriters must stay updated with industry regulations and market trends to effectively manage risks and comply with legal standards to ensure adherence to underwriting guidelines, market appetite (to maintain the highest level of professionalism and accuracy).

**What does the Underwriter do?**
- Ensure Brokers are strictly following BIG & Market underwriting guidelines and that the submissions are timely and accurate
- Demonstrate excellent customer service when interacting with all Brokers & Market Partners
- Process an average of 10 submissions daily, ensuring all New Business is uploaded within 5 business days
- Efficiently manage and follow up on abeyances
- Address Broker or Market escalations, attempting to deescalate the situation & resolve the issue
- Handles Administrative tasks associated with the Underwriting Team, when required (Change of Broker Codes, Binder List, etc.)
- Initiate contact with our key brokers to obtain any missing information or documentation required for the submission.
- Initiate outgoing phone calls to our market partners with submission inquiries
- Onboard & support team members in training of Underwriters
- Participate in Underwriting team meetings, as needed
- Participate in Personal Lines team meetings, as needed

**Does this sound like you?**
- Understanding of Insurance Act
- Computer proficiency
- Computer software
- Microsoft Office Suite
- Spreadsheets
- Insurance market portals
- Customer service
- Attention to detail
- Oral communication
- Written communication
- Collaboration
- Ethical
- Problem solving
- Multitasking

**Qualifications**
- Completion of secondary education diploma or equivalent
- Post-secondary education in Insurance, Business/Office Administration, Economics, Law, Finance, or related field
- A minimum of at least 1+ years of experience working as a Personal Lines underwriter
- RIBO license an asset
- Chartered Insurance Professional (CIP) professional designation an asset
- Canadian Accredited Insurance Broker (CAIB) professional designation an asset

**What We Offer**
- People-focused company culture
- Comprehensive benefits including medical, vision, dental, and Employee Assistance Program (EAP)
- 3 weeks’ of paid vacation in the first year of employment; 4 weeks’ in year 2
- Birthday day off
- Hybrid work from home / in-office environment
- Retirement savings programs, with company-matched RRSP contributions

**Our Commitment to Diversity, Inclusion and Belonging**

Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion, and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

**Our Commitment to Accessibility