Medical Office Assistant

3 months ago


Nanaimo, Canada Tillicum Lelum Aboriginal Society Full time

**Job Summary**:
**Key Duties and Responsibilities**:

- Maintains patients’ appointments.
- Assists in the completion of secretarial and administrative duties for the clinic.
- Maintains record keeping/filing systems; screens and prioritizes incoming referrals and materials.
- Manages referrals according to Nurse Practitioner’s instructions and procedures.
- Prepares documents and materials for the primary care clinic and/or patient visits as required.
- Provides and maintains a welcoming and safe reception for patients.
- Collects, reviews, and enters all point of care tests.
- Works with team to create a positive, healthy, clinic environment.
- Performs other related duties as assigned.

**Qualifications**:

- Minimum two years’ recent medical office experience, or an equivalent combination of education, training, and experience.
- Excellent communication and interpersonal skills required to work effectively with co-workers, clients, community, and other service providers.
- Understanding of the impact on individual health and well-being, as well as the considerations for service delivery related to systemic barriers associated with poverty, mental health, substance use, trauma, racism, ongoing colonialism, heterosexism, and gender discrimination.
- Demonstrated commitment to the policy and practice of harm reduction, cultural safety, and trauma and violence informed practices.
- Experience with Med Access EMR system is an asset.
- Experience with occupational health and safety standards and procedures.
- Valid Class 5 BC Driver’s License.
- Ability to communicate effectively, both verbally and in writing.
- Knowledge of medical terminology and medical office procedures.
- Ability to plan, organize, and prioritize.
- Ability to work independently and in cooperation with others.
- Ability to analyze and solve problems.
- Proof of Vaccination Status, as required by the Provincial Health Order for Hospital and Community Health Care Services staff.

**Requirements**:

- Secondary School
- Medical Office Assistant

**Job Types**: Full-time, Casual

**Salary**: $23.00-$26.00 per hour

Expected hours: 35 per week

Schedule:

- On call

Work Location: In person



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