Revenue Operations Analyst

5 months ago

Toronto, Canada Float Financial Solutions Inc. Full time

**About Float**

Float is one of Canada’s fastest growing companies, serving Canadian businesses with our innovative smart corporate card and spend management solution. Float’s team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber, Shopify, Ritual, and many other incredible tech companies

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts, feedback, and differing opinions so we can continue to improve. We do our best to keep our decision making decentralized so that all team members contribute.

**Our product**

Float empowers companies and teams with smart financial products, helping them achieve their most ambitious goals. We’re making finance more accessible and saving companies and their teams time and money, while disrupting the multi-trillion dollar global B2B finance industry. Backed by some of the best venture capital investors in the world, we are looking for pioneers to help us achieve our vision.

**About the Revenue Operations Analyst role**

We’re looking for an outstanding, highly analytical, Revenue Operations Analyst to join Float. We’re looking for an ambitious problem solver who is comfortable operating in a fast paced hybrid working environment. You will be working across our go to market teams (Marketing, Sales, and Customer Operations) to build a world class revenue team.

**As the Revenue Operations Analyst at Float you will**:

- Under the direction of the Revenue Operations Manager, be responsible for managing our day-to-day CRM data, workflows, and integrated systems
- Be responsible to provide business insights by working with Revenue team leads to generate reporting and performance analysis
- Work with our Sales, Marketing, and Customer Operations teams to ensure workflows perform as expected and data integrity is at the forefront
- Work on tooling enablement by creating documentation and training materials
- Surface relevant data and key insights to support strategic decision making
- Support our partner and referral programs by measuring impact and ensuring that fees and rewards are paid out appropriately
- Assist with commission calculations and reporting

**What your week-to-week looks like**:

- Build and monitor reports and dashboards to identify and address data insights using multiple systems such as Hightouch, Metabase and Hubspot
- Surface insights in our reporting that can help steer Revenue strategy
- Execute projects that will help our Revenue teams operate more efficiently
- Provide real time CRM and other Sales tooling support to our Account Executive and BDR teams
- Create documentation for training & troubleshooting, and identify how to improve training for our Sales teams
- Other duties as required

**Requirements**:
**You’ll be great in this role if**:

- **You have tech experience. **You’ve worked for 2+ years with other tech organizations in the past on a RevOps team, or as a business analyst.
- **You live for systems and data. **You are highly analytical, love data structuring, and how systems work together. Bonus if you have experience with SQL
- **You take accountability for your work. **You are proud of your deliverables and see each task to completion.
- **You’re detail oriented. **Nothing gets past you, and you’re able to spot key differentiators in records and/or errors
- **You’re eager to continue your own learning. **Scrappy and voracious, you want to know the ‘why’ behind every answer.
- **You’re a creative problem solver **who can combine quantitative thinking with a great aesthetic. Finding creative ways to work through obstacles is fun for you

**This role won’t be a fit if**:

- You don’t like change and adapting to new ways of doing things.
- You want a very organized and predictable day to day
- You aren’t comfortable with ambiguity
- You want detailed to-dos for your tasks and projects

**Benefits**
- Small team = lots of autonomy to make an impact
- A flexible hybrid work environment
- A dog-friendly office
- A personal Float card with a monthly stipend to spend on what matters most to you
- Being able to learn from the best in Canada, and say you helped build Canada's best corporate card and spend management platform

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