Senior Revenue Optimization Analyst

4 weeks ago

Toronto, Ontario, Canada Porter Airlines Full time
Job Summary

The Senior Analyst, Revenue Management - Inventory Optimization is a key role within Porter Airlines, responsible for driving revenue growth through effective inventory management. This position reports to the Senior Manager, Revenue Management – Inventory Optimization.

Key Responsibilities
  • Develop and implement Porter's passenger seat inventory management strategy for assigned portfolio of routes, aligning day-to-day inventory management tactics with the adopted strategy.
  • Analyze passenger demand using the RMS and other tools to determine and implement optimal seat inventory allocation strategy.
  • Analyze booking profiles on all assigned markets periodically to ensure optimal seat inventory and identify opportunities to recalibrate the RM System for maximum revenue.
  • Develop optimization parameters and monitor alerts on all assigned markets to ensure maximum revenue is being achieved at a flight level.
  • Develop expert-level knowledge on booking patterns, travel patterns, special events, and holidays, competitors, and other variables on the assigned markets.
  • Develop reporting and refine market-level KPIs, track performance versus set goals, find revenue opportunities, and close any revenue leakage holes.
  • Maintain and suggest pricing and revenue management system parameters to deliver on the chosen course of action.
  • Liaise with internal and external commercial and operational stakeholders to ensure policy and required customer experiences are realized on a day-to-day basis.
  • Support all commercial and/or applicable operational initiatives to successful completion.
  • Ensure data and revenue integrity are paramount in all day-to-day processes, databases, and dashboards.
  • Rectify any integrity issues.
  • Develop and conduct training and education programs for both Revenue Management Analysts as well as other stakeholder groups as required.
  • Maintain a high level of familiarity with Revenue Management Systems to ensure alignment with Inventory management goals.
  • Proactively work with Pricing Team to identify and align inventory decisions with pricing strategy and also resolve any and all revenue issues.
  • Analyze and implement overbooking decisions inline with company policy in order to maximize flown revenue per flight and minimize denied boarding costs.
  • Analyze and provide fare quotations for group requests on assigned portfolio of routes.
  • Active participation in Porter's Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand, comply, and promote the Company Safety Policy.
  • Ensure Company Values are engrained in day-to-day operations.
Behavioural Competencies
  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
  • Teamwork: Working collaboratively with others to achieve organizational goals.
  • Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
  • Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
  • Results Focus: Focusing efforts on achieving high-quality results consistent with the organization's standards.
  • Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications
  • Minimum of 24 months of previous Airline Inventory management experience required.
  • Good knowledge of Airline Pricing, Network Planning, Distribution, and Interline Partnerships.
  • University degree with a focus in Business, Economics, Marketing, Finance, Network Planning, Strategic Planning, Operational Research, Mathematics, or Engineering is required.
  • MBA or M.Sc in the above fields is an asset.
  • Strong quantitative and analytical skills.
  • Strong organizational skills with demonstrated ability to meet deadlines.
  • Working knowledge of industry revenue management systems is required.
  • Advanced proficiency in MS Office (focus on Excel).
  • Proficiency with database management tools and analytic tools required (SQL, etc).

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