School Travel Coordinator

2 months ago

Ottawa, Canada World Expeditions School Full time

**World Expeditions Schools** is a division of the **World Expeditions Travel Group**. We are committed to providing safe, rewarding & fully customized school group travel experiences that achieve real personal development for students. We aim to provide quality ground services, exceptional value, expert advice, unique itineraries and friendly service from the concept stage through to the day you return home.

**As a coordinator, you will be responsible for overseeing the sales and development of World Expeditions School in North America, which would entail the following**:

- Maintain a target list of schools in Canada & USA that you will court for new business.
- Approach our current target list to secure groups
- Visit interested schools via Zoom meetings or in-person to discuss our operating philosophies and service-learning programs.
- Liaise with operators on itineraries and pricing for customized programs with World Expeditions tour operators.
- Provide detailed trip notes supporting each group departure, including the branding of the school
- Distribute to the organizer and be proactive in organizing an ‘event’ date where interested parties can come along to an information session (either virtual or in person) that you will deliver (or another staff member) using an inspiring PowerPoint presentation that you will create.
- Provide schools with a risk management plan (using our internal templates).
- Maintain close contact with school organizers to monitor numbers and provide ideas for marketing support.
- Set up online bookings for those groups who want the facility for the students.
- Collate new bookings until minimum numbers are met and load bookings to trip manifest in the World Expeditions system.
- Provide pre-departure information documents for each group.
- Maintain close contact with reservations staff administering your group.
- Ensure the school recognizes payment due dates.
- Where required, conduct pre-departure briefings with groups
- Conduct debrief sessions following a group return to obtain feedback about the trip and start discussions for future trips.
- Take receipt of new enquiries from schools generated through the websites.
- Marketing the brand image and positioning of WES and building strong customer relationships.
- Strive to meet the set sales targets
- Provide monthly reports and forecasts

Service Attributes:

- Excellent communication skills
- A drive to succeed in reaching sales targets
- Attention to detail
- Track record in effective sales technique
- Itinerary planning and pricing
- Strong written skills
- Rapport building
- Working closely with key personnel for a coordinated approach

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

**Experience**:

- track records in sales: 1 year (required)
- travel industry: 1 year (required)
- group coordination: 1 year (required)

Work Location: Hybrid remote in Ottawa, ON

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