Process Improvement, Documentation
6 months ago
**Job Title**: Process Improvement, Documentation & Training Manager
**Division**:Jam Industries Canada, Reporting to the Vice President Operations
**Location**: Baie D’urfe, Québec
**Schedule**: Monday to Friday 8:30am - 5:30pm
Exertis | JAM, Making the world sound better, one brand at a time Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service
**What you will do**:
A process improvement manger will review, document and analyzes the performance of various processes & procedures at Jam and makes recommendations for improvements. The job duties will focus on observing staff, documenting existing processes & procedures, determining how to make production Flow more efficient through process re-engineering. The process improvement manager will ensure that once optimized, processes are clearly stated via documented SOP’s and staff adequately trained & engaged.
**Responsibilities**:Duties and responsibilities may include but are not limited to the following:
- Document existing processes & procedures using cross functional charting methodology or similar methodology.
- Participate in the continuous improvement of technology solutions for material handling.
- Analyze existing processes and procedures once documented and optimize for efficiencies.
- Scans, verifies, and archives documentation as need.
- Recommends process improvements & associated training requirements.
- Establish & document SOP’s as well as establish the require training to support the established SOP’s.
- Engage in continuous improvement activities & training.
- Establish change control management for all P &P’S as well as refresher training.
- develop new training programs or modify and improve existing programs where required.
- Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Create & Conduct orientation & training sessions and arrange on-the-job training for new hires for all DC departments.
- Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
- Conduct and document Lessons Learned and Best Practice Reviews.
- Assess the impact of training programs.
- Prepare training budget for all departments.
- Conduct surveys with management team to identify training needs based on projected production processes, changes, and other factors.
- Develop and organize training manuals, multimedia visual aids, and other educational materials.
**What we are looking for**:
- Bachelor’s degree or equivalent years of experience with at least 7-10 years of related experience.
- Strong communications skills, written and spoken.
- Proficient in analyzing, documenting & solving problems related to process re-engineering.
- Six Sigma certification an asset
- Proficient in Microsoft Visio & Cross functional charts
- Kaizen certification an asset
- Proficient in Microsoft Office
- Ability to multi-task
- Familiar or experience in Lean Manufacturing practices
- Strong ability to give attention to details.
- Strong history of being a team player and have an ability to impact operational standards.
**Experience Level**
- Middle to Senior Manager
**Ready to join our team? Here is why we are one big, happy JAMily**
- We got your health in check - we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.
- RRSP matching program.
- We value work life balance and offer a causal and fun environment.
- Lively social calendar there’s always something for everyone
- Generous employee discount on all our cool gear.
- Convenient location with access to free parking.
- On-going learning opportunities.
- Not to mention the opportunity to work in a highly talented, winning team
Come groove with us we are in pursuit of creative, confident, charismatic go-getters
JAMFAM
**Ne perdez pas le rythme - Postulez aux Industries JAM **
**Titre du poste**: Gestionnaire de l'amélioration des processus, de la documentation et de la formation
**Division**: JAM Industries Canada, sous l'autorité du vice-président des opérations
**Endroit**: Baie D'Urfe, Québec
**Horaire de travail**: Lundi au vendredi 8h30-17h30
Les Industries JAM, faire que le monde sonne mieux, une marque à la fois Est-ce que ces mots résonnent comme de la musique à vos oreilles?
1972, les Industries JAM est devenu un des plus importants distributeurs de matériel électronique, d’appareillage de sonorisation professionnelle et d’instruments
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