Service Coordinator
6 months ago
Come join Sterling Fire Protection Services, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated to upholding the highest quality of work, and are eager to be part of a forward-thinking organization that values expertise, teamwork, and continuous growth, then join us in our mission to provide top-tier fire protection services that set the standard for safety and security. We don’t just fight fires - we ignite your career
**Who You Are**
- Excellent at written and verbal communication.
- Exceptional with interpersonal relationships and customer service.
- Detail oriented.
- An organizing guru.
- Excited by collaborating with a team.
- Adaptable.
- Known as being a positive and upbeat person.
- Someone who lets stress roll off your shoulders.
- Technically proficient.
- Someone who loves problem solving to address unexpected challenges and provide timely solutions.
**What You’ll Do**
- Gather relevant information about the nature of the request, location, and urgency.
- Assign appropriate field technicians to service calls based on their skill set, location, and availability.
- Develop daily schedules and routes for technicians to optimize service delivery efficiently.
- Communicate with technicians to provide details of service requests, including location, client information, and task specifics.
- Provide real-time support to technicians in the field, addressing any issues or changes in the schedule.
- Interact with clients to confirm service appointments, provide updates on technician arrival times, and address any inquiries.
- Ensure that technicians have the necessary equipment, tools, and materials to fulfill service requests.
- Maintain accurate records of dispatched tasks, technician assignments, and service completion.
- Generate reports on service call activities, technician performance, and any recurring issues.
- Quickly address unexpected challenges, such as changes in schedules, technician availability, or urgent service requests, and find suitable solutions.
- Collaborate with the team to identify opportunities for process improvement and enhanced service delivery.
**What You Need**
- High school diploma or GED.
- Fluency in English.
- Proven experience as a Service Dispatcher or Scheduling Administrator or in a similar role requiring coordination and scheduling.
- Availability to work over time as needed.
- Experience with industry software such as Service Trade, or similar.
- Proficiency with word processing and spreadsheet software such as Google Workspace.
**Salary**: $21.00-$26.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Edmonton, AB T5S 0A2: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- Customer Service: 1 year (required)
- Dispatch: 1 year (required)
Shift availability:
- Day Shift (required)
Work Location: In person
-
Funeral Services Coordinator
1 week ago
Edmonton, Alberta, Canada Service Corporation International Full timeOverviewService Corporation International (SCI) is a leading provider of funeral, cremation and cemetery services. We are committed to delivering exceptional care to families in their time of need.SalaryThe estimated annual salary for this position is between $60,000-$80,000, depending on experience and qualifications.Job DescriptionAs a Funeral Services...
-
HR Coordinator
8 months ago
Edmonton, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Position Summary: The Human Resources Coordinator is part of the Prairies Human...
-
Interagency Agreements Coordinator
6 months ago
Edmonton, Canada Edmonton Police Service Full timeReporting to the Legal Counsel of the Edmonton Police Service (EPS), the Coordinator will be responsible for planning, executing, and supporting the Branch’s initiatives and programs in creating the formal conditions for advancing the organization’s interagency relationships and strategic partnerships. One of the primary focuses of this position will be...
-
Fleet Coordinator
6 months ago
Edmonton, Canada Greater Edmonton Taxi Service Full time_**Are you an exceptional, experienced Fleet Coordinator who is seeking a new challenge? **_ - **Do you have a knack for exceptional customer service skills with a diverse group of stakeholders and thrives in a fast-paced environment, never afraid to ask questions or roll up your sleeves to get the job done? Then this is the role for you! Join us...
-
Service Coordinator/dispatcher
6 months ago
Edmonton, Canada Capital industrial Sales & Service Full time**Duties will include but are not limited to**: - Preparing service estimates for customers - Dispatching Technicians to Customer sites - Relaying required parts & service information to customers. - Submitting Warranty Claims - Assisting with Invoicing - Call Customers when due for PM - Assisting with Timecard Entry - Filing A minimum 3 years of...
-
HR Coordinator
8 months ago
Edmonton, Canada Gordon Food Service Canada Ltd. Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **Position Summary**: The Human Resources Coordinator is part of the Prairies Human...
-
HR Coordinator
8 months ago
Edmonton, Canada Gordon Food Service Canada Ltd. Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **Position Summary**: The Human Resources Coordinator is part of the Prairies Human...
-
Service Advisor
6 months ago
Edmonton, Canada Speedy Auto Service Full timeSpeedy Auto Service is excited to welcome a new member to our team! We are a fast-paced, busy automotive repair facility that strives to bring a high level of service to our customers that creates a trusting relationship that lasts. Key Responsibilities - Welcome customers and provide excellent customer service throughout the duration of there visit -...
-
Logistics Route Coordinator
3 weeks ago
Edmonton, Alberta, Canada Amirat Transportation Service Ltd] Full timeJob SummaryWe are seeking an experienced Logistics Route Coordinator to join our team at Amirat Transportation Service Ltd. This is a unique opportunity for a motivated individual to work closely with our transportation network and ensure seamless delivery operations.
-
Safety Coordinator
6 months ago
Edmonton, Canada Abe's Door Service Ltd. Full time**About Us** Abe's Door Service Ltd. has provided residential, commercial and industrial overhead door service and installation for over 44 years in the Edmonton area. **Job Profile** Our Safety Coordinator is responsible for the administration of the company's safety program including establishing policies and practices, maintaining safety documentation,...
-
Marketing Coordinator
6 months ago
Edmonton, Canada Greater Edmonton Taxi Service Full time_**We are seeking a highly motivated and creative Marketing Coordinator. If you are a creative thinker with a passion for marketing, we would love to hear from you. Join our team and contribute to our company's success!**_ **About Us** At the Greater Edmonton Taxi Services, we provide a supportive and progressive work environment for our employees that...
-
Marketing Coordinator
6 months ago
Edmonton, Canada Greater Edmonton Taxi Service Full time_**We are seeking a highly motivated and creative Marketing Coordinator. If you are a creative thinker with a passion for marketing, we would love to hear from you. Join our team and contribute to our company's success!**_ **About Us** At the Greater Edmonton Taxi Services, we provide a supportive and progressive work environment for our employees that...
-
Seasonal Helper Coordinator
2 months ago
Edmonton, Canada UNITED PARCEL SERVICE Full time**Primary Job Posting Location**: Edmonton, Alberta Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...
-
Service Coordinator
8 months ago
Edmonton, Canada ANDRITZ Full timeANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping...
-
Service Coordinator
8 months ago
Edmonton, Canada ANDRITZ Full timeANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping...
-
Marketing Coordinator
6 months ago
Edmonton, Canada Gordon Food Service Canada Ltd Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **_ Position Summary:_** Participates in the development, execution and tracking of...
-
Marketing Coordinator
6 months ago
Edmonton, Canada Gordon Food Service Canada Ltd Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **Position Summary**: Participates in the development, execution and tracking of...
-
Service Coordinator
6 months ago
Edmonton, Canada ANDRITZ AG Full timeJob family: Sales, Marketing & Product Management- Business area: Pulp & Paper - Capital Systems- Contract location: Edmonton, AB, CA- Working location: Edmonton- Location type: Office Location / Office-based- Contract type: Permanent Full-Time- Job description: - Every day, ANDRITZ continues to deliver successful innovative solutions to our customers...
-
Service Coordinator
2 months ago
Edmonton, Canada CTR Refrigeration Full time**Responsibilities and Duties**: - Providing timely and concise communication between Service Manager, Branch Manager, colleagues, Service Technicians, COR Safety Manager and customers - Monitoring, prioritizing and organizing work orders for service and construction technicians to ensure proper completion for payroll and invoicing - Accurately and...
-
Service Advisor
6 months ago
Edmonton, Canada Bettcher's Auto Service Ltd Full timeMarty Bettcher started his business 30 years ago with a passion to share his knowledge about cars. Marty's motto to "make it right" has grown us into a full service automotive shop with 5 bays and numerous team members, many of which are family. **Duties** - Greet customers and provide exceptional customer service throughout their visit - Listen to...