Hotel Front Desk Supervisor

2 weeks ago


Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

**Job Profile**:
Hotel Front Desk Supervisor

**Function**:
The Sheraton Cavalier Saskatoon Hotel is a local, family-owned hotel operated as a franchised property with Marriott International. The hotel consists of 237 guest rooms, conference facilities, Carvers Steakhouse & Lounge, Scarlet Craft kitchen, as well as an indoor waterpark.

As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 30+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and _you must be able to work weekends._

As a Front Desk Agent you are often the first impression of the hotel and set the scene for their experience while at our hotel. We require highly engaged individuals who focus on the highest level of customer service. The role is diverse as you will check in/out guests with utmost efficiency, accurate posting of accounts, soliciting guest feedback, assist with upcoming reservations, etc.

Since the Front Desk is the central hub of the hotel, most inquiries and requests filter through the front desk agents. Communication, efficiency, organizational abilities, and follow through are essentials in being successful in this role. You will often liaise with internal operational departments to communicate requests and deficiencies to ensure the guest is taken care of in a timely manner.

In this role you will also support Guest Services functions (eg; room deliveries, luggage assistance, etc)

**Qualifications**
- Previous Hotel Front Desk Experience preferred or Hospitality Management Certificate/Diploma
- Excellent communication & organizational skills
- Professionalism and positive attitude
- Customer service focused
- Comfortable with computer programs and software
- Computer literate and adaptable to various programs
- Ability to multi task and work well under pressure
- Ability to problem solve

**Job Types**: Full-time, Part-time

**Salary**: $15.40-$18.00 per hour

**Benefits**:

- Dental care
- Life insurance

Schedule:

- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Saskatoon, SK S7K 3G9: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Saskatoon, Canada The James Hotel Full time

    At The James Hotel, we are passionate about creating hotel experiences for our guests that are thoroughly fresh and engaging. Our employees exhibit a positive attitude, are responsive, persistent, supportive and accommodating. We want our employees to have both the freedom and the responsibility to manage every encounter in the best interest of serving the...


  • Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

    As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 10+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you MUST be...


  • Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

    As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 30+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you MUST be...

  • Front Desk Agent

    2 days ago


    Saskatoon, Canada Saskatoon Inn & Conference Centre Full time

    **Reports to**: Front Office Manager **Department**:Front Desk **Principle Purpose of Job**: The Guest Service Associate represents, to the customer, the first impression of Saskatoon Inn & Conference Centre. As such, is responsible for ensuring 5 Star Customer Service Standards, while providing extensive knowledge of products and services...


  • Saskatoon, Canada Heritage Inn Hotel Full time

    **ABOUT the Position**: Reporting to the VP Operations, the Hotel Operations Manager is responsible for overseeing the day-to-day operations and management of the hotel and its staff in providing excellent customer service while ensuring the hotel’s profitability. Shift and weekend work is a requirement of the position. The main responsibilities of the...

  • Front Desk Agent

    4 days ago


    Saskatoon, Canada Courtyard by Marriott Saskatoon Airport Full time

    At the Courtyard by Marriott Saskatoon Airport we are proud of offering exceptional hospitality and unforgettable experience to our guests. Our family-oriented culture and values such as Honesty, Integrity and Hard Work create a warm and fun environment that everyone loves to work in. - Offering sincere and friendly hospitality to everyone. - Greet and...

  • Front Desk Agent

    9 hours ago


    Saskatoon, Canada Best Western Plus East Side Full time

    Front Desk agents at our company are responsible for greeting customers and clients in a professional, punctual manner, answering questions and directing them to the appropriate department. Front Desk Agents must be capable of multitasking and quickly responding to any security or safety concerns that arise. This position involves working in a fast-paced...

  • Hotel Housekeeper

    4 days ago


    Saskatoon, Canada Pacific Place Hotels Full time

    Pacific Place Hotels is searching for Housekeeping Room Attendants who have an eye for cleanliness and take pride in what they do. **Other key duties include**: - Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance with the hotel's standards - Inspect rooms for repairs or fixtures that are not working properly;...


  • Saskatoon, Canada Heritage Inn Hotel Full time

    **This position will include**: Answering and directing all calls appropriately and efficiently Process and confirm room reservations Greet, register and assign rooms to arriving guests Present statement of charges to departing guests and receive payment for services Respond to guest’s questions or concerns Ensure work areas and equipment are kept...


  • Saskatoon, Canada SeeMoreGreen Full time

    **Front Desk Coordinator** Are you ready for your next workplace adventure? If you consider yourself to have a friendly and warm demeanor with exceptional organizational and time management skills and a passion for a job well-done, this is your next opportunity! SeeMoreGreen Landscaping & Saskatoon Woodchips are seeking a talented and motivated individual...

  • Front Desk

    5 days ago


    Saskatoon, Canada Lakewood Indoor Tennis Centre Full time

    Available Shifts: We are looking for someone to work 30-40 hours a week, during the day, Monday to Friday **Job Description**: Front Desk duties will include, but are not limited to, reserving court times, booking private lessons, registering participants for group lessons and/or leagues, answering phones, cash outs, cleaning and organizing of the clubhouse...


  • Saskatoon, Canada Anderson Dupuis Wellness Full time

    We are looking for a friendly receptionist to join our amazing team! We are hoping to find someone with a positive attitude, who is caring and empathetic, as you may occasionally interreact with those who are in a vulnerable state or crisis. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office...


  • Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** Full benefit employee package available after 3 months. Must be available to work weekend shifts. **Job Number** 23026833 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Saskatoon Downtown, 405 20th Street East, Saskatoon, SASK, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

  • Night Auditor

    7 days ago


    Saskatoon, Canada Marriott TownePlace Suites Saskatoon Full time

    Hotel Night Auditor **Reports To** Front Desk Manager **Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and taking over duties of the Front Office Cashier. Hotel Night Auditors are required to work a late evening...

  • Housekeeper

    2 weeks ago


    Saskatoon, Canada Park Town Hotel Full time

    Job Summary The role of Room Attendant is to ensure the guest rooms are neat and clean for new arrivals and occupied rooms. Duties & Responsibilities - Arrive at work on time with a clean uniform and well groomed. - Check all vacant rooms to see if OK. - Make beds, dust, vacuum, clean bathroom. - Replenish guest room supplies. - Make sure everything in...

  • Housekeeper

    3 days ago


    Saskatoon, Canada Park Town Hotel Full time

    Job Summary The role of Room Attendant is to ensure the guest rooms are neat and clean for new arrivals and occupied rooms. Duties & Responsibilities - Arrive at work on time with a clean uniform and well groomed. - Check all vacant rooms to see if OK. - Make beds, dust, vacuum, clean bathroom. - Replenish guest room supplies. - Make sure everything in...


  • Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

    **Job Profile**: Sales & Marketing Coordinator **Function**: The Sheraton Cavalier Saskatoon Hotel is a local, family-owned hotel operated as a franchised property with Marriott International. The hotel consists of 237 guest rooms, conference facilities, Carvers Steakhouse & Lounge, Scarlet Craft kitchen, as well as an indoor waterpark. As the Sales &...

  • Clerical Assistant

    5 days ago


    Saskatoon, Canada University of Saskatchewan Full time

    **Clerical Assistant - Residence Front Desk Staff**: **Primary Purpose**: The incumbent will provide clerical support within the Residence Services Office on campus at the University of Saskatchewan and act as the first point of contact with conference guests, spring/summer residents, parents and staff, providing quality customer service on evenings and...

  • Assistant Rooms Operations Manager

    Found in: beBee jobs CA - 2 weeks ago


    Saskatoon, Saskatchewan, Canada Delta Bessborough Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryEntry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision...

  • guest services manager

    Found in: Talent CA 2 C2 - 2 weeks ago


    Saskatoon, Canada NPCSandman Hotel Group Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceWork settingHotel, motel, resortTasksDevelop and implement policies and procedures for daily operationsSupervise staffConduct training sessionsPerform front desk dutiesEnforce policies and proceduresAddress customers' complaints or...