Hotel Front Desk Agent

2 weeks ago


Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 30+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you MUST be able to work weekends.

As a Front Desk Agent you are often the first impression of the hotel and set the scene for their experience while at our hotel. We require highly engaged individuals who focus on the highest level of customer service. The role is diverse as you will check in/out guests with utmost efficiency, accurate posting of accounts, soliciting guest feedback, assist with upcoming reservations, etc.

Since the Front Desk is the central hub of the hotel, most inquiries and requests filter through the front desk agents. Communication, efficiency, organizational abilities, and follow through are essentials in being successful in this role. You will often liaise with internal operational departments to communicate requests and deficiencies to ensure the guest is taken care of in a timely manner.

In this role you will also support Guest Services functions (eg; room deliveries, luggage assistance, etc)

Attributes Qualifications
- Previous Hotel Front Desk Experience preferred or Hospitality Management Certificate/Diploma
- Excellent communication & organizational skills
- Professionalism and positive attitude
- Customer service focused
- Comfortable with computer programs and software
- Computer literate and adaptable to various programs
- Ability to multi task and work well under pressure
- Ability to problem solve

As a Sheraton employee you and your immediate family receive hotel accommodation discounts through Marriott International

**Job Types**: Full-time, Permanent

**Salary**: $15.40-$16.40 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Work Location: One location



  • Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

    As a Hotel Front Desk Agent you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. This position is 30+hrs per week. Prefer individuals with open availability to work mornings, mid-shifts or evenings; and you MUST be...


  • Saskatoon, Canada The James Hotel Full time

    At The James Hotel, we are passionate about creating hotel experiences for our guests that are thoroughly fresh and engaging. Our employees exhibit a positive attitude, are responsive, persistent, supportive and accommodating. We want our employees to have both the freedom and the responsibility to manage every encounter in the best interest of serving the...


  • Saskatoon, Canada The James Hotel Full time

    At The James Hotel, we are passionate about creating hotel experiences for our guests that are thoroughly fresh and engaging. Our employees exhibit a positive attitude, are responsive, persistent, supportive and accommodating. We want our employees to have both the freedom and the responsibility to manage every encounter in the best interest of serving the...


  • Saskatoon, Canada Saskatoon Inn & Conference Centre Full time

    **Reports to**: Front Office Manager **Department**:Front Desk **Principle Purpose of Job**: The Guest Service Associate represents, to the customer, the first impression of Saskatoon Inn & Conference Centre. As such, is responsible for ensuring 5 Star Customer Service Standards, while providing extensive knowledge of products and services...

  • Front Desk Agent

    4 days ago


    Saskatoon, Canada Saskatoon Inn & Conference Centre Full time

    **Reports to**: Front Office Manager **Department**:Front Desk **Principle Purpose of Job**: The Guest Service Associate represents, to the customer, the first impression of Saskatoon Inn & Conference Centre. As such, is responsible for ensuring 5 Star Customer Service Standards, while providing extensive knowledge of products and services...

  • Front Desk Agent

    3 weeks ago


    Saskatoon, Canada Saskatoon Inn & Conference Centre Full time

    **Reports to**: Front Office Manager **Department**:Front Desk **Principle Purpose of Job**: The Guest Service Associate represents, to the customer, the first impression of Saskatoon Inn & Conference Centre. As such, is responsible for ensuring 5 Star Customer Service Standards, while providing extensive knowledge of products and services...

  • Front Desk Agent

    3 days ago


    Saskatoon, Canada Best Western Plus East Side Full time

    Front Desk agents at our company are responsible for greeting customers and clients in a professional, punctual manner, answering questions and directing them to the appropriate department. Front Desk Agents must be capable of multitasking and quickly responding to any security or safety concerns that arise. This position involves working in a fast-paced...


  • Saskatoon, Canada Riviera Motor Inn Full time

    Are you a night owl who enjoys working in a fast-paced environment? Do you have a passion for hospitality and providing excellent guest experiences? If so, we have the perfect opportunity for you! We are currently seeking a Front Desk Hotel Night Auditor to join our team. As a Night Auditor, you will be responsible for performing various accounting and...

  • Front Desk Agent

    4 weeks ago


    Saskatoon, Canada Courtyard by Marriott Saskatoon Airport Full time

    At the Courtyard by Marriott Saskatoon Airport we are proud of offering exceptional hospitality and unforgettable experience to our guests. Our family-oriented culture and values such as Honesty, Integrity and Hard Work create a warm and fun environment that everyone loves to work in. - Offering sincere and friendly hospitality to everyone. - Greet and...

  • Front Desk Agent

    4 weeks ago


    Saskatoon, Canada Headrush Tattoo’s & Apparel Full time

    **Job Summary**: **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Answer and direct phone calls using a multi-line phone system - Perform data entry tasks accurately and efficiently - Assist with filing, scanning, and organizing documents - Handle customer inquiries and provide information about services - Process...


  • Saskatoon, Canada Headrush Tattoo’s & Apparel Full time

    Job Responsibilities Include: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Scheduleing appointments - Answering incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Perform other clerical receptionist...


  • Saskatoon, Canada SeeMoreGreen Full time

    **Front Desk Coordinator** Are you ready for your next workplace adventure? If you consider yourself to have a friendly and warm demeanor with exceptional organizational and time management skills and a passion for a job well-done, this is your next opportunity! SeeMoreGreen Landscaping & Saskatoon Woodchips are seeking a talented and motivated individual...


  • Saskatoon, Canada NPCSandman Hotel Group Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Work setting**: - Hotel, motel, resort **Tasks**: - Assist clients/guests with special needs - Address customers' complaints or...

  • Front Desk

    4 weeks ago


    Saskatoon, Canada Lakewood Indoor Tennis Centre Full time

    Available Shifts: We are looking for someone to work 30-40 hours a week, during the day, Monday to Friday **Job Description**: Front Desk duties will include, but are not limited to, reserving court times, booking private lessons, registering participants for group lessons and/or leagues, answering phones, cash outs, cleaning and organizing of the clubhouse...

  • Clerk, Front Desk

    3 days ago


    Saskatoon, Canada COLONIAL SQUARE INN & SUITES Full time

    Education: No degree, certificate or diploma - Experience: 7 months to less than 1 year **Work setting**: - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Investigate and resolve complaints...


  • Saskatoon, Canada Nu-Vu Auto Glass Full time

    **Front Desk Service Advisor** **Nuvu** is a Family-Owned Business that has served Saskatoon for over 36 years. We are a full-service Auto Glass Shop that offers a complete, One Stop Shop for all Vehicle Glass Installation, including Back, Front, Side, and Sun Glass to your ADAS Calibration. Your Safety comes First! **Job Details Include ** - Greet and...


  • Saskatoon, Canada Heritage Inn Hotel Full time

    **This position will include**: - Answering and directing all calls appropriately and efficiently - Process and confirm room reservations - Greet, register and assign rooms to arriving guests - Present statement of charges to departing guests and receive payment for services - Respond to guest’s questions or concerns - Ensure work areas and equipment are...

  • Front Desk

    5 days ago


    Saskatoon, Canada Lakewood Indoor Tennis Centre Full time

    Available Shifts: 1-2 weeknights, Saturdays and Sundays **Job Description**: Front Desk duties will include, but are not limited to, reserving court times, booking private lessons, registering participants for group lessons and/or leagues, answering phones, cash outs, cleaning and organizing of the clubhouse and courts, assisting and attending to members...


  • Saskatoon, Canada NPCSandman Hotel Group Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceWork settingHotel, motel, resortTasksAssist clients/guests with special needsAddress customers' complaints or concernsSupervise staffPerform front desk dutiesEstablish work...


  • Saskatoon, Canada NPCSandman Hotel Group Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingHotel, motel, resortTasksAssist clients/guests with special needsAddress customers' complaints or concernsSupervise staffPerform front desk...