Night Auditor
3 weeks ago
First impressions count, right? We think so too The Guest Service Agent-Night Auditor is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning With over 60 hotels (and growing) there has never been a more exciting time to join our team.
The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. They are required to work through the night shift on the front desk.
**JOB REQUIREMENTS**:
- High School Diploma, G.E.D. or equivalent
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred
- Experience in all aspects of customer service and people management
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Strong working knowledge of accounting practices and principles
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Able to respond quickly in a dynamic and changing environment
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing
**DUTIES**:
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
- Hotel security
- Post all daily room and outstanding charges.
- Take over from the evening cashier, checking and accepting float and takings.
- Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.
- Accept and lock away keys from various departments.
- Prepare Credit Card/Charge Card summaries and post to DAB's account.
- Maintain a high standard of personal hygiene and appearance.
**APPLICABLE SKILLS**:
- Excellent customer relations.
- Must have time-management skills.
- Adaptable to change and be able to handle multiple priorities under pressure.
- Eager and focused to exceed guest expectations.
PERKS:
- Team rates from $59 per night
- 25% discount at our restaurants for up to 6 people
- ½ price passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort
- RRSP Matching for eligible employees
- HumanaCare - free mental health support & counselling
- Employment milestone rewards
- Ongoing employee events, incentives and recognition
- SUMMATION:_
- **ABSOLUTELY NO PHONE CALLS PLEASE**_
- Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. _**_Sandman Hotel Group_**_ takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. _Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known._
-
Night Auditor
5 months ago
Toronto, Canada Hampton Inn by Hilton Toronto Airport Corporate Centre Full timeNight Auditor: We are seeking a Night Auditor to join our team at our hotel. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. You will be responsible for providing exceptional guest services and maintaining accurate financial records. If you have a passion for hospitality and excellent...
-
Night Auditor
1 week ago
Toronto, Canada Le Germain Toronto Full time**Workplace**:Hotel Le Germain Toronto - **Reporting to**: Guest Services Manager - **Status**: Full time (permanent) - **Schedule**: Overnight, Shift work based on weekly schedules, weekdays and weekends You are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional...
-
Night Auditor
3 weeks ago
Toronto, Canada Le Germain Maple Leaf Square Full time**Workplace**:Le Germain Maple Leaf Square **Reporting to**: Guest Services Manager **Status**: Full time (permanent) **Schedule**: Overnight, Shift work based on weekly schedules, weekdays and weekends You are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional...
-
Night Auditor
7 months ago
Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time**Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...
-
Night Auditor
2 weeks ago
Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time**Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...
-
Night Auditor
7 months ago
Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time**Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...
-
Night Auditor
3 weeks ago
Toronto, Canada Wyndham Hotels Full timeDolce is now seeking a Night Auditor to join our team at Dolce Intl BMO Canada in Toronto, Ontario. **Job Summary** Wyndham Hotels and Resorts is searching for a Night Auditor who will be reporting to Accounting Supervisor. Night Auditor will prepare, balance, and audit all daily postings to prepare, balance, and audit all daily postings and transmittals...
-
Night Auditor
7 months ago
Toronto, Canada CEM Resorts Full timeAs a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours, providing exceptional service to our guests and maintaining accurate financial records. This position is based in Toronto, one of Canada’s most vibrant and diverse cities. **Responsibilities**: - Nightly Audit: Conduct a thorough...
-
Night Auditor
7 months ago
Toronto, Canada Silver Hotel Group Full time**Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...
-
Night Auditor
7 months ago
Toronto, Canada Silver Hotel Group Full time**Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...
-
Night Auditor
6 days ago
Toronto, Canada Silver Hotel Group Full time**Night Auditor** Pantages Hotel is currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...
-
Night Auditor
2 weeks ago
Toronto, Canada Delta Toronto Airport Hotel Full timeThe Delta Hotels by Marriott Toronto Airport & Conference Centre, 433 premium guestroom hotel with its 60,000 sq. ft. of meeting space, a full service Starbucks and four additional dining venues is located near Toronto's Pearson International Airport, featuring a new streamlined design to allow guests the essentials needed for both business and leisure...
-
Night Auditor, Full Time
4 months ago
Toronto, Canada 3G4 Archive Hospitality Full time**The Broadview Hotel is an iconic gateway to the city’s most captivating neighbourhood. It is a historic east-end neighbourhood landmark with a wonderfully colourful past. Originally built in 1891, it has now been meticulously restored and reimagined as a 58-room boutique hotel and charismatic gathering spot.** **Position: Night Auditor, Overnights -...
-
Night Auditor
2 weeks ago
Toronto, Canada Holiday Inn Toronto International Airport Full timeHoliday Inn Toronto International Airport_ is looking for someone with strong accounting and service skills to join our night audit team! - **This is a Full-Time position** **Compensation**:$21.89** per hour **Benefits** - Health & Dental Benefits - Deferred Profit-Sharing Plan - Registered Retirement Savings Plan - Employee Social Events - Career...
-
Night Auditor
4 months ago
Toronto, Canada Embassy Suites by Hilton Toronto Airport Full time**About Easton’s Group of Hotels** Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent...
-
Night Auditor
7 months ago
Toronto, Canada Sandman Hotel Group Full timeFirst impressions count, right? We think so too! The Guest Service Agent-Night Auditor is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation...
-
Night Auditor
1 day ago
Toronto, Canada Canadas Best Value Inn - Toronto Full time**Night Auditor, Friday and Saturday, 11pm to 7am** **Position available immediately.** **Seeking a Front Desk Agent to provide exceptionally, high quality service to all our guests.** General Hotel Information: Newly renovated limited service property. An excellent team with a very low turn over rate. All staff have been here for years. Looking to add...
-
Night Auditor, Overnights
9 hours ago
Toronto, Canada The Broadview Hotel Full time**Position: Night Auditor, Overnights (Front Desk Operations)** **The Role at a Glance**:This position plays a key role within our hotels. The Night Auditor is Responsible for overseeing the front desk operations on the overnight shift - hours are typically 11pm - 7am. Our overnight auditor is responsible for greeting and assisting guests and processing...
-
Night Auditor
9 hours ago
Toronto, Canada The SoHo Hotel & Residences Full timeThis is a full-time Night Auditor position. Applicants must be available to work overnight shifts all days of the week. Additional shifts may be scheduled based on availability and scheduling needs. As a Night Auditor, your duties include: - Managing operations at the Front Desk during the overnight shift. - Providing excellent guest service to internal...
-
Night Auditor
7 months ago
Toronto, Canada Holiday Inn Toronto International Airport Full timeLooking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...