Guest Service Agent

**GUEST SERVICE AGENT** **Position: Full time Guest Service Agent (non-unionized)** **Shifts vary between 6:45 AM TO 11:00 PM (Days, evenings, weekends and holidays)** **Report to: Front Office Manager, Manager on Duty, Assistant General Manager, General Manager** **Summary**: The Guest Service Agent is responsible to ensure guest satisfaction through...

**Responsibilities**: - Greet and welcome guests in a friendly and professional manner. - Answer inquiries from guests about the hotel services, local attractions, and other information. - Provide information about the hotel services, local attractions, and other information to guests. - Respond to guest complaints in a timely and professional manner. -...

**Internal Job Posting** **Department: Front Desk, Courtyard by Marriott Ottawa East** **Position: Full Time (2 vacancies) and Part Time (3 vacancies) Guest Service Agent / Unionized position** **Hours: Days, Evenings, Weekends & Holidays. Shifts are between 6:45 am - 11:15 pm** **Report to: Front Office Manager, Assistant Front Office Manager,...

Education: No degree, certificate or diploma - Experience: Will train **Work setting**: - Hospitality industry - Urban area - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general...

**DUTY MANAGER** **BE PART OF MARRIOTT OTTAWA’S FUTURE** Experience brilliant opportunities and a collaborative culture focused on advancing the art of hosting. Located one block south of Parliament in the heart of the Nation’s Capital, Marriott Ottawa has been a long-time icon of hospitality for our Guests. With 489 Guestrooms, 36000 sqft of Event...

**Purpose**: To provide an outstanding level of service to each and every guest, through memorable, above and beyond services, while working well with other team members within the department, and outside of. **Reports to**:Front Office Manager **Key Responsibilities**: - Responsible for providing a high level of customer service to our hotel guests by...

**Purpose**: To provide an outstanding level of service to each and every guest, through memorable, above and beyond services, while working well with other team members within the department, and outside of. **Reports to**:Front Office Manager **Key Responsibilities**: - Responsible for providing a high level of customer service to our hotel guests by...

The Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience! **_ What you’ll do:_** - Welcoming guests in a polite and friendly manner; - Assist guests with entering TD Place and navigating around the Lansdowne site; - Guide and direct guests to designated...

**Join Us Today!** The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown, conveniently situated in downtown Ottawa, is steps from Parliament Hill with LRT transportation at the hotel’s front door for easy access to many points of interest including festival venues. The hotel features 171 extended-stay guest rooms under the Homewood Suites by...

The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era. **RESPONSIBILITIES**: -...

Our Front Office Reservations Team is expanding We are seeking a Reservations & Guest Specialist that is highly organized, able to multitask, demonstrates excellent communication skills, and above all, has a passion for serving others In this role, the Reservations & Guest Specialist will have the opportunity to manage bookings online and over the phone....

We are currently seeking part time Front Desk Agents for our family owned and operated Hotel. Responsibilities and requirements include: Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard; - Guest reservations; Position requirements include: - Must be...

Join our Team as a Front Desk Agent! We are looking for someone to cover a leave of absence - shifts are Monday to Friday from 7am - 3pm until April 1, 2023. After April 1, 2023, full time work will continue to be offered working different shifts (7am-3pm, 3pm-11pm, 11pm-7am). Starting Hourly Rate $17.60 Hourly Rate following 3 Month Probationary Period...

**Job Title** Guest Services Representative (part-time) **Job Description Summary** Be an active, efficient and effective member of the Guest Services TEAM Provide premium customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public Act as a liaison with...

We are currently looking to fill the position of a Front Desk Clerk at Beacon Hill Motel. Beacon Hill Motel is family owned and operated. **Responsibilities**: - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Upsell additional facilities and...

We are looking for a Part-Time Front Desk Agent to join our Team! Shifts will vary (weekdays, evenings, weekends). Must be flexible to work other hours, if needed. $17.60/hr during 3 month probationary period. $19.56/hr following completion of probationary period. Duties and responsibilities include, but not limited to: - Greeting and registering guests...

**Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **Key Responsibilities** Reporting to the Guest Services Manager or designate: -...

We are looking for someone to join our Team as a Part-Time Front Desk Agent! Shifts are 7am to 3pm, every Saturday and Sunday Must be flexible to work other hours on weekends and week day nights, if needed $17.60/hr during 3 month probationary period. $19.56/hr following completion of probationary period. Duties and responsibilities include, but not...

**MGE (Manager of Guest Experience)** Our Milestones' team is rapidly growing and we're looking for Managers to join our Pinecrest location in Ottawa! The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting,...

Additional Information Part Time, Bilingual (FR/ENG) Required, Overnight Shift, Smart ServeJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAnswer, record, and process all guest...