Manager,strategic Planning and Projects

7 months ago


Vancouver, Canada Providence Healthcare Full time

**Salary**: The salary range for this position is CAD $54.16/Hr. - CAD $77.86/Hr. Article Flag: Mandatory Vaccination Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary:
We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

Within the context of a client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting to the Regional Director, HIM Strategic Planning, Projects & Business Optimization, the Manager, Strategic Planning and Projects is responsible for leading and facilitating key project activities including working with stakeholders to identify opportunities to improve various business processes related to HIM operational areas. Project requirements may include workflow analysis, project documentation, tracking risks, issues and mitigation, and coordination of project team members to ensure project deliverables are completed on time and on budget. Works with stakeholders at all levels and inspires others to achieve goals and deliverables through facilitation, effective communication and addressing potential barriers to success. Communicates with all levels of staff and management to facilitate consensus, consult, negotiate and share information. Liaises with staff, consultants, other health care entities and other external agencies, as needed. The Manager, Strategic Planning and Projects will also assist in developing project implementation methodologies, supporting documentation templates, and evaluates outcomes of initiatives undertaken in the portfolio.

The Manager is also responsible for providing HIM Lean and Quality Improvement expertise, mentorship, and training to build problem solving capacity and increase efficiencies for service delivery across HIM. Engages stakeholders across the organizations to conduct analysis of current workflow patterns, patient care experience, staff deployment approaches, identify alternative workflow processes, identify financial and patient safety impacts associated with these processes, implement approved changes, and evaluate the effectiveness of these changes. The Manager supports the development, implementation and analysis of key HIM performance indicators in conjunction with the implementation of process improvement initiatives. Builds managerial strength in organization-wide and local continuous process improvements including use of tools, techniques and principles of Lean management or other methods. Designs, develops and delivers a variety of workshops and training packages and regional and local orientation programs for management staff. Supports strategic deployment initiatives and provides leadership and guidance to leadership teams regarding the identification, prioritization, and implementation of process improvement opportunities. Liaises with various external agencies to exchange best practice innovations. Represents HIM's business needs and knowledge on associated committees and acts as a department liaison where appropriate.

Qualifications / Skills and Education:
What we offer:

- A comprehensive health benefits package including dental, vision, and life insurance as well as pension.
- Hybrid work opportunity.

**State-of-the-art facilities**: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.

Education

Bachelor's Degree in Clinical Informatics, Business Administration, or related discipline plus five (5) years' recent, related experience including experience in a health care setting that includes project management and business analysis experience, facilitating and managing consultation processes with a wide range of stakeholder groups, or an equivalent combination of education, training and experience. Experience in the use of Lean continuous improvement, Lean management, or Lean Six Sigma and/or PMP certification preferred. Experience in implementation of Health Information Systems



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