Contact Centre Agent
4 months ago
**Position Information**:
**Rotation/Shifts**:
- Days, Monday to Friday, 8 hour shifts (07:00-15:00, 07:30-15:30, 08:00-16:00, 08:30-1630, 09:00-17:00, 10:30-18:30).- For information purposes only - The Hospital reserves the right to change.
**Responsibilities**:
**Basic Requirements**:
- Grade 12 or equivalent;
- Minimum 6 months recent experience working in a computerized Contact Centre environment or equivalent clerical experience in a busy fast paced customer service environment requiring extensive multi-tasking;
- Successful completion of TOH medical terminology self-directed learning program or certification in medical terminology from a recognized educational institution;
- Data Entry (4000 k/h);
- Excellent problem solving and customer service skills;
- Strong organizational, time management, oral communication and interpersonal skills;
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).- Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.
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Contact Centre Agent
4 months ago
Ottawa, Canada The Ottawa Hospital Full time**Rotation/Shifts**: - Days, Monday to Friday, 8 hour shifts (07:00-15:00).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a computerized Contact Centre environment or equivalent clerical experience in a busy...
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Contact Centre Agent
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Ottawa, Canada The Ottawa Hospital Full time**Rotation/Shifts**: - Evenings, Monday to Friday, 8 hour shifts (8:00-16:00, 09:30-17:30)- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a computerized Contact Centre environment or equivalent clerical...
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Ottawa, Canada The Ottawa Hospital Full time**Position Information**: **Rotation/Shifts**: Days and evenings, Monday to Friday, 8 hour shifts (07:00-15:00, 08:00-16:00, 09:00-17:00, 10:30-18:30). - For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum six (6) months recent experience working in a...
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