Contact Centre Agent

The Bilingual Contact Centre Team Lead reporting to the Contact Centre Manager will provide service excellence by ensuring best service, quality and processing accuracy is met by all Contact Centre Representatives. The Contact Centre will operate from 8:00am until 9:00pm, Monday through Friday excluding statutory holidays observed in Ontario. Applicants...

**Position Information**: **Rotation/Shifts**: - Days, Monday to Friday, 8 hour shifts (08:00-16:00, 09:30-17:30).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a computerized Contact Centre environment or...

**Position Information**: **Rotation/Shifts**: - Nights, Sunday to Thursday, 8 hour shifts (23:00-07:00).- For information purposes only - The Hospital reserves the right to change. **Responsibilities**: **Basic Requirements**: - Grade 12 or equivalent; - Minimum 6 months recent experience working in a computerized Contact Centre environment or equivalent...

The objective of the Call Centre Agent position is to maintain customer satisfaction and contribute to the company’s bottom line by projecting a professional company image throughout each customer interaction. As part of the call centre team, the Agent responds to customer inquiries, evaluates customer needs, determines best options available, and counsels...

Nous recherchons un agent de contact centre hybride expérimenté pour rejoindre notre équipe des services bancaires canadiens à Ottawa.À propos du rôleL'agent de contact centre hybride joue un rôle crucial dans la fourniture d'une expérience client exceptionnelle aux clients de TD Bank. Vous serez chargé(e) de répondre aux appels téléphoniques,...

At Hydro Ottawa, we empower the lives of the people in the communities we serve. As the electricity distributor to the Nation's Capital, our work powers all the essential activities that make up our lives - at home, at work and at play. And as Ontario's largest municipally-owned producer of green power, we are leading the way to a greener tomorrow. We are...

At Hydro Ottawa, we empower the lives of the people in the communities we serve. As the electricity distributor to the Nation’s Capital, our work powers all the essential activities that make up our lives - at home, at work and at play. And as Ontario’s largest municipally-owned producer of green power, we are leading the way to a greener tomorrow. We...

À propos du postePour ce poste, nous recherchons des agents de centre de contact bilingues passionnés par l'aide aux personnes à la recherche d'une nouvelle vie. Vous travaillez dans un environnement dynamique au cœur d'Ottawa, où vous interagissez régulièrement avec des clients francophones ou anglophones.**Compétences requises**Nous recherchons des...

**We are looking to grow our Bilingual (French / English ) Customer Service Team!**! - _**Must be available Wednesday-Sunday (8am-8pm EST)**_ - _**With Incentives, fully trained team members can make between $20-$23 per hour every pay!**_ - Fully paid training. Hourly base rate during training period is 19.00$ plus evening and weekend shift incentives of...

**Introducing the National Arts Centre** The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and...

**Introducing the National Arts Centre** The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and...

**Position Description**: The objective of the Call Centre Agent (CCA) position is to maintain customer satisfaction and contribute to the company’s bottom line by projecting a professional company image throughout each client interaction. As part of the Dymon Call Centre Team, the CCA responds to customer inquiries, evaluates customer needs, determines...

Vous êtes passionné(e) par l'expérience client et aimez faire la différence chaque jour ?Nous recherchons des agents de centre de contact bilingues pour se joindre à notre équipe dynamique au cœur d'Ottawa.Découvrez notre offre d'emploiRésuméL'entreprise Randstad recherche un représentant du service client pour rejoindre son équipe de centre...

**General Posting Information** **POSITION**: - Call Centre Agent **DEPARTMENT**: - Call Centre **CONDITIONS**: - Casual **SHIFTS**: Days / Evenings / Nights / Weekends - **WAGE RANGE**: Scale Minimum Maximum NONU $26.87/hr $32.57/hr **RESPONSIBILITIES**: - Answering and redirecting telephone calls and visitors at the main reception counter -...

**_Osgoode Properties Limited_**, a leader in rental property management, has an opening for a full-time **Bilingual** **Call Centre Agent**. Reporting to the Manager of Leasing and Advertising, you will be responsible to respond to all inquiries from a diverse range of prospective tenants and coordinate the viewing schedule at various properties....

**Tony Graham Automotive Group** **Job Title **Customer Experience Centre Agent **Report to **CEC Manager **Location **2500 Palladium Dr #600, Kanata, ON K2V 1E2 - On-Site **Employment Status **Full-time permanent **Closing Date** Until Filled **Who We Are?** The Tony Graham Automotive Group (TGAG) is a reputable and established business, close to 50...

**Contact Centre Outbound Specialist**: - 431431BR **Job Category - Primary** - Call Center **Work Location** - 1595 Telesat Court **Employment Type** - Regular **City** - Ottawa **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.50 **Workplace Model** - Hybrid **Pay Details** **Department Overview** "Welcome to TD. How can I...

Randstad - Recherche d'agents de centre de contact bilinguesSi vous cherchez une opportunité de carrière passionnante où vous pouvez développer vos compétences en service à la clientèle, nous avons le poste pour vous.Avec Randstad, vous serez au cœur de l'action dans notre équipe dédiée au service à la clientèle. Vous travaillerez en...

**General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.60 FTE)**SHIFTS**: - Days / Evenings / Nights / Weekends - **WAGE RANGE**: - Scale Minimum Maximum NONU $26.87/hr $32.57/hr**RESPONSIBILITIES**: - Answering and redirecting telephone calls and visitors at the main reception...

It's fun to work at a company where people truly believe in what they are doing! **Job Description**: Job Summary: Essential Job Responsibilities- Answering calls professionally and responding to customer inquiries- Complete outbound calls related to escalations- Identify and escalate more complex issues to the research team- Ability to deal with difficult...