Office Support Clerk Iii

2 weeks ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:38126

**Organization**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose & Function**

**Specific Duties & Responsibilities**
- Communicates information and procedures about permits, policies and regulations governing the use of City streets directly to the public, developers, architects, engineers and contractors;
- Provides concierge functions such as access for visitors and staff attending the building for meetings and contacting other staff for assistance;
- Prepares and processes a variety of moderately complex permits including Street Use Permits, Temporary Street Occupancy, Overweight/Oversized and Street Occupancy Permits;
- Refers and/or coordinates highly complex permits or permits processed by other branches made available at the Client Services Counter;
- Utilizes electronic and manual forms of our permit systems for processing, reviewing and reporting on permits;
- Determines and calculates appropriate permit fees;
- Receives and processes payments for various engineering permits and requirements including daily cash reconciliation using electronic and manual payment systems (e.g. Tempest);
- Composes a variety of letters including Lane Use Fee and Branch Work Order notification letters;
- Prepares and maintains permit records, files and documents including compiling and condensing statistical data and assisting with the preparation of routine reports;
- May assist in the training and performance evaluation of staff and the review and implementation of new work procedures;
- Provides administrative support to different sections in the branch related to electronic permitting by using POSSE;
- Supports the Construction Technical Supervisor with administrative duties related to creating work orders, processing accounting invoices and deposit releases; and
- Other duties/responsibilities as assigned.

**Qualifications**

Education and Experience:

- Completion of Grade 12 supplemented by or including related courses or an equivalent combination of training and experience.

Knowledge, Skills and Abilities:

- Knowledge of By-laws and regulations pertaining to street use permits and departmental activities;
- Ability to communicate effectively with the public and when conveying technical information related to permits and regulations;
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts;
- Ability to work collaboratively in a team environment;
- Excellent organizational, mathematical, written and verbal skills;
- Ability to efficiently and accurately input data into permit and database systems;
- Knowledge of electronic filing and permitting systems such as, VanDocs, POSSE, Tempest and VanMap;
- Good knowledge of the City’s street network; and
- Demonstrates proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Access and Visio), SAP, VanDocs, and the City’s electronic staff action system.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

**Business Unit/Department**:Engineering Services (1300)

**Affiliation**:CUPE 15 Non Pks

**Employment Type**:Regular Full Time

**Position Start Date**:02/20/2023

**Salary Information**:Pay Grade GR-015: $26.87 to $31.56 per hour

**Application Close: May 14, 2023**

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process._ _Learn more about our commitment to diversity and inclusion.

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