Office Support Clerk Iii

4 weeks ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:41295

**Organization**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose & Function**
Working within Urban Forestry within the Board of Parks and Recreation, the Office Support Clerk III is responsible for providing a wide variety of administrative and clerical support functions including; time entry and relief backup for absent clerical staff as required. This position reports directly to the City Arborist, Supervisor of Urban Forestry and provides support to various Urban Forestry operations teams including superintendents and staff while also dealing with the public and other staff by providing information and assistance.

**Specific Duties & Responsibilities**
- Review and accept or reject 311 cases and respond to 311 call enquiries
- Maintain the VanTree database by entering Work Orders, Service Requests and tree inventory corrections
- Coordinate work requests to and from other City and Parks departments as well requests to external contractors
- Prepare BC OneCall packages to support the Urban Forestry stumping operations
- Provide administrative support to Urban Forestry staff with special projects
- Support purchasing card reporting, reconciliation and file management as required
- Create shopping carts, process invoices and order office and other supplies for Urban Forestry Operations
- Performs other clerical duties/responsibilities as assigned

**Qualifications**

Education and Experience:

- Completion of grade 12 including or supplemented by courses in commercial administration plus soundrelated experience, or an equivalent combination of training and experience.
- Experience with BC 1 calls is an asset.

Knowledge, Skills and Abilities:

- Thorough knowledge of business English, spelling, punctuation and math.
- Considerable knowledge of modern office practices and procedures.
- Sound knowledge of departmental and other policies, regulations, rules, procedures and practices that relate to the position occupied or which govern worksite activities and employee behavior.
- Sound knowledge of departmental functions, responsibilities and activities.
- Working knowledge of supervisory practices and techniques.
- Ability to independently perform office support functions of moderate complexity according to established practices.
- Ability to communicate effectively both orally and in writing and to prepare non-routine reports, correspondence and memoranda related to the work.
- Ability to deal effectively with the public and other staff by providing information and assistance which may involve making decisions requiring explanation of applicable rules and regulations.
- Ability to assign and review the work of a small group of subordinates engaged in office support functions and to assist in the evaluation and selection of same.
- Ability to evaluate work methods and procedures and make recommendations for appropriate changes.
- Ability to assist in the development of comprehensive spatial data packages utilizing various GIS means is a preference.
- Skill in typing (keyboarding) rapidly and accurately where applicable to the position.
- Proficiency using business software such as; SAP, CACS, VanDocs, VanTree, MS Office Suite.

**Business Unit/Department**:Board of Parks & Recreation (1400)

**Affiliation**:CUPE 15 Parks

**Employment Type**:Regular Full Time

**Position Start Date**:June, 2024

**Salary Information**:Pay Grade GR-015: $29.2 to $34.3 per hour

**Application Close: May 24, 2024**

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process._ _Learn more about our commitment to diversity and inclusion.

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