Clerk Iii

3 weeks ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:37722

**Company**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose and Function**

The Clerk III - Sewer Operations Dispatch position provides public works duties including dispatching crews and equipment, responding to emergency calls, scheduling service appointments with the public, and utilizing call/work management systems (Hansen & Lagan) for recording calls and work history; creates, maintains and updates work records in Hansen and other spreadsheets for the Sewer Operations Records & Dispatch area.

The position reports to the Clerk V, Records and Dispatch Supervisor. The Sewer Operations Dispatch works closely with and provides support to Superintendents, all field and all clerical staff in Sewer Operations. Internally, the position works with all Dispatch and Records staff, EA IV of Maintenance and Vancouver’s 3-1-1 Call Centre. Externally, the position works with the public and external stakeholders when required.

**Specific Duties and Responsibilities**
- Performs a large variety of moderately complex clerical work.
- Reviews and coordinates all Service Requests for Sewer Operations through 311.
- Liaises with members of the public, internal staff, field crews and external agencies.
- Coordinates and dispatch work accordingly to staff and field crews.
- Responds to requests from field crews, Sewer Operations staff, other internal City branches and external stakeholders.
- Monitors and responds to sewer system alarms - SCADA.
- Manages emergency situations as called in from the field.
- Utilizes a call/work management system (Hansen) for recording calls, work history, dispatching and calling out work crews.
- Creates, maintains and updates various spreadsheets, run reports, verify data and word processing as required.
- Makes independent decisions.
- Cover/backfill Waterworks Dispatch position as required.
- Other duties/responsibilities as assigned.

**Minimum Qualification Requirements**

Education and Experience:

- Completion of Grade 12, including or supplemented by courses in standard software courses and MS Office programs, or an equivalent combination of education and experience.
- Considerable related clerical experience working with computerized record keeping systems.

Knowledge, Skills and Abilities:

- Working knowledge of the rules and regulations which govern activities in the department.
- Working knowledge of departmental procedures.
- Working knowledge of Sewers operations and 311.
- Working knowledge of Hansen, VanMap, ENGIS, SAP, POSSE and SIS or equivalent programs.
- Skills at organizing and ability to handle a heavy workload.
- Skills at problem solving, and excellent interpersonal and communication skills.
- Ability to pay attention to detail, effective keyboarding and accurate data entry.
- Ability to identify and follow up on outstanding issues with staff and superiors.
- Ability to exercise individual initiative while remaining an effective team player.
- Ability to multi-task and deal with shifting priorities and handle emergency situations in a calm and effective manner.
- Ability to make independent decisions based on knowledge of departmental and City policies and procedures.
- Good attendance is of operational importance.
- Excellent oral and written communication skills including the ability to effectively use telephone.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

**Business Unit/Department**:Engineering Services (1300)

**Affiliation**:CUPE 15 Non Pks

**Employment Type**:Regular Full Time

**Position Start Date**:February 2023

**Salary Information**:Pay Grade GR-017: $29.13 to $34.23 per hour

**Application Close: January 29, 2023**

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply. Accommodations will be provided upo

  • Finance Clerk Iii

    1 month ago

    Vancouver, Canada Vancouver Police Department Full time

    **Finance Clerk III**: **COMPETITION: #23136-50175230** **TITLE: Finance Clerk III** **CLASSIFICATION: Finance Clerk III** **DEPARTMENT**:Vancouver Police Department **DIVISION**:Support Services Division **SECTION**:Financial Services **STATUS**:Temporary Part-Time **DURATION**:Approximately 6 months, which may be extended or reduced for operational...

  • Clerk Iii

    1 month ago

    West Vancouver, Canada District of West Vancouver Full time

    **_(Temporary, Full-Time)_** Located on the traditional, ancestral and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation and arts amenities. Our dedicated staff deliver services, operate facilities and run the programs that...

  • Clerk Iii

    1 month ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:38928 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Office Support Clerk III

    1 week ago

    Vancouver, Canada City of Vancouver Full time

    Office Support Clerk IIIRequisition ID: 41296 OrganizationLocated on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable...

  • Office Support Clerk III

    1 week ago

    Vancouver, Canada City of Vancouver Full time

    Office Support Clerk IIIRequisition ID: 41295 OrganizationLocated on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable...

  • Office Support Clerk III

    17 hours ago

    Vancouver, Canada The City of Vancouver Full time

    Job ID: 17641 Job Type: Full Time Category: Administrative Educations:Posted: 2024-05-06 Location:Job Views: 4 USD Negotiable Job Description:Job information Job Description:Job information Office Support Clerk III (Engineering Team Services) from the Company The City of Vancouver, this latest Office Support Clerk III (Engineering Team Services)...

  • Office Support Clerk III

    17 hours ago

    Vancouver, Canada The City of Vancouver Full time

    Job ID: 17641 Job Type: Full Time Category: Administrative Educations:Posted: 2024-05-06 Location:Job Views: 4 USD Negotiable Job Description:Job information Job Description:Job information Office Support Clerk III (Engineering Team Services) from the Company The City of Vancouver, this latest Office Support Clerk III (Engineering Team Services)...

  • Office Support Clerk III

    18 hours ago

    Vancouver, Canada The City of Vancouver Full time

    Job ID: 17641 Job Type: Full Time Category: Administrative Educations:Posted: 2024-05-06 Location:Job Views: 4 USD Negotiable Job Description:Job information Job Description:Job information Office Support Clerk III (Engineering Team Services) from the Company The City of Vancouver, this latest Office Support Clerk III (Engineering Team Services)...

  • Office Support Clerk III

    6 days ago

    Vancouver, BC, Canada City of Vancouver Full time

    Office Support Clerk III Requisition ID: 41296 Organization Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most...

  • Clerk Typist III

    1 month ago

    Vancouver, British Columbia, Canada Vancouver Police Department Full time

    Clerk Typist IIICOMPETITION: # SECTION: Public Service Unit, Information Management SectionSTATUS: Regular full-timeHOURS OF WORK: 10-Hour Shifts – four days on / four days off, 7:00 a.m. to 6:00 p.m.SALARY: Pay Grade 15 - $26.87 to $31.56LOCATION: 2120 Cambie Street, VancouverCOMPETITION END DATE: Friday, April 26, 2024 Responsible for providing customer...

  • Office Support Clerk III

    1 week ago

    Vancouver, Canada City of Vancouver Full time

    Office Support Clerk IIIRequisition ID: 41360 OrganizationLocated on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable...

  • Clerk Typist III

    1 month ago

    Vancouver, British Columbia, Canada Vancouver Police Department Full time

    Clerk Typist IIICOMPETITION: # SECTION: Public Service Unit, Information Management SectionSTATUS: Temporary full-timeDURATION: Until approximately October 11, 2024 (Assignment may be extended or reduced for operational reasons or due to circumstances that could not be foreseen at the time of posting)HOURS OF WORK: 10-Hour Shifts – four days on / four days...

  • Office Support Clerk III

    2 days ago

    Vancouver, British Columbia, Canada City of Vancouver Full time

    Office Support Clerk IIIRequisition ID: 41296 OrganizationLocated on the traditional, ancestral and unceded lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world's most liveable cities...

  • Office Support Clerk III

    2 days ago

    Vancouver, British Columbia, Canada City of Vancouver Full time

    Office Support Clerk IIIRequisition ID: 41295 OrganizationLocated on the traditional, ancestral and unceded lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world's most liveable cities...

  • Office Support Clerk Iii

    4 days ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:36049 **Company** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working...

  • Office Support Clerk III

    3 days ago

    Vancouver, Canada City of Vancouver Full time

    Office Support Clerk IIIRequisition ID: 41256 OrganizationLocated on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable...

  • Clerk Iii

    1 month ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:39022 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Office Support Clerk III

    6 days ago

    Vancouver, Canada City of Vancouver Full time

    Requisition ID:  41296  Organization Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Office Support Clerk III

    2 days ago

    Vancouver, British Columbia, Canada City of Vancouver Full time

    Office Support Clerk IIIRequisition ID: 41360 OrganizationLocated on the traditional, ancestral and unceded lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world's most liveable cities...

  • Office Support Clerk III

    1 week ago

    Vancouver, Canada City of Vancouver Full time

    Requisition ID: 41296  Organization Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...