Network Support Analyst

2 weeks ago


Remote, Canada Incepta Solutions Full time

**ABOUT US**:

- *Remote position with occasional travel to the client’s location in Windsor. _

**RESPONSIBILITIES**:

- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), and computer workstations and peripheral equipment
- Troubleshoot Cisco LAN/WAN, Wifi and Firewalls (Level 3)
- Implement new Cisco hardware or replacing it
- Provide problem-solving services to the network users
- Implement data, software and hardware security procedures
- Provide network utilization reporting and trending analysis
- Help organization meet their operational needs with Network implementations
- Implement network traffic and security monitoring software, and optimize server performance
- Install, maintain, troubleshoot, and upgrade Web-server hardware and software; level three resolution of issues

**REQUIREMENTS**:

- 3 years’ of troubleshooting experience in a multi-site Cisco WAN environment
- 3 years’ of troubleshooting experience with Cisco LAN & Cisco WLCs
- 1 year experience with Cisco Firewalls
- Troubleshooting skills in a multi-site environment
- CCNA Certification preferred
- Strong communication skills, both verbal and written, are essential in order to interact with the support groups
- Ability to travel to nearby offices (Toronto or Windsor Ontario) occasionally
- Ability to lift 50 lbs. for device rack mounting, etc.

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Remote

Expected start date: 2023-04-10


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