Information System Analyst
8 months ago
"Two years have flown by since I started as an IT Support Analyst at Absorb Software. My role is challenging and rewarding, filled with strategic projects that stretch my technical skills and problem-solving abilities. There's a unique satisfaction in resolving issues for colleagues, making their workdays smoother._
- The people at Absorb truly make it special. I get to work with a diverse, talented team and interact with individuals from various departments, all while under the guidance of a supportive manager. And did I mention our stylish office? If you're seeking a fulfilling role where you can grow professionally in a dynamic environment, Absorb is an excellent choice." - Jaclyn Boeckx, Team Lead, Service Desk_
**What you'll do**:
- Analyze business requirements and translate them into functional specifications, focusing on Salesforce.
- Collaborate with stakeholders to understand their needs and ensure that information systems meet business objectives.
- Design and implement information systems, focusing on Salesforce, ensuring their scalability, security, and reliability.
- Conduct thorough testing, provide technical support, and stay up-to-date with the latest technologies, especially in Salesforce.
- Train end-users, participate in upgrades, and collaborate with IT teams to integrate information systems with existing infrastructure.
**What you'll bring**:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in Salesforce implementation and administration.
- Familiarity with programming languages, database management, and operating systems.
- Excellent problem-solving, communication, and interpersonal abilities.
- Ability to work independently and collaboratively.
**Additional preferred qualifications**:
- Solid knowledge of business processes and Salesforce functionality.
- Proficient in analyzing, designing, and implementing information systems, specifically in Salesforce.
**Are you ready to become an Absorber?**
**What we offer**:
- Fully remote-first work with flexible work arrangements.
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location.
- New Hire Equipment Allowance and monthly Flex Allowance to support your success.
- Endless opportunity for career growth and internal mobility.
- Employee driven DE&I programs.
- Games room, meditation & yoga space, state of the art workplace for Absorbers in our Calgary office.
**Who are we?**
Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities.
**Our values are simple**:
- **We achieve exceptional results by genuinely caring about each other and the work we do**:
- **We’re united, and we grow through our commitment to elevating continual learning**
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