Club Support Manager, Quebec or Eastern

3 weeks ago


Remote, Canada BGC Canada Full time

BGC Canada is seeking **a Club Support Manager, Quebec or Eastern Ontario-based** who is bilingual in English and French to initiate and provide consultation and support services to member Clubs. Reporting to the Director, Central Region & Operational Excellence, this role works in partnership with local Clubs to build and grow their capacity to have the greatest impact on children, youth, and families; and works in collaboration with other members of the national team to assist Clubs with achieving operational excellence.

**About BGC Canada (formerly Boys & Girls Clubs of Canada)**

Community-based services. Positive relationships. Life-changing programs. As Canada’s largest child
- and youth-serving charitable organization, BGC Canada provides vital programs and services to over 200,000 young people in 775 communities across Canada.

We provide safe, supportive places where all kids and teens, of all backgrounds, can experience new opportunities, overcome barriers, and develop confidence and skills for life. From anti-racism to Reconciliation to LGBTQ2S+, food security to scholarships to job readiness, our Clubs battle systemic issues with systemic solutions—equity, acceptance, support, and opportunity.

And it works. 69% of alumni say a Club saved their life. We help increase academic performance and decrease risky behaviours. The kids and teens we serve tell us that we’ve helped them feel more confident, get along better with others, and make better choices for themselves.

**_Opportunity Changes Everything_** is our rallying cry and the foundation of BGC Canada’s recent rebranding. It embodies our goals:

- To become known as Canada’s leading champion of children and youth
- To provide more children and youth with a third place between the realities of home life and the pressures of school
- To nurture Canada’s next generation

If a young person needs it, BGC Clubs provide it.

**BGC Canada’s National Team**

BGC Canada’s national team supports our member Clubs and leads in issues management, policy advocacy, and other critical work on behalf of Clubs. We advance the agenda for the children, youth, and families served by member Clubs through critical work in public policy, research, program development, and Club support. The national team is also responsible for building the BGC brand, fundraising, and managing public relations and communications for our cause.

**About You**

You are a dynamic individual who thrives in a professional, fast-paced, and detail-oriented environment. You have progressive non-profit experience and have demonstrated experience building organizational capacity in the non-for-profit sector in Quebec. You are fluently bilingual with a strong understanding of Quebec culture, the social services sector, and the needs of children, youth, and families. You have demonstrated experience with results-based project management, logical framework, and work-plan processes, and you are highly organized, can independently manage multiple priorities and deadlines, from creation to completion. You are a strong communicator, with exceptional interpersonal skills, who enjoys connecting and collaborating with others from senior leaders to a Youth member at a local Club. You communicate effectively with people from diverse backgrounds and experiences and can receive and give supportive feedback to foster equity and inclusion in working relationships.

**About the Role**

Specific duties include, but are not limited to:

- Establish and maintain strong relationships with Club Executive Directors to build and maintain sustainable and effective Clubs.
- Provide on-site Club support including, but not limited to, governance training, facilitated strategic planning sessions, using and developing tools and templates for policy and procedures development, assisting Clubs with increasing program quality, etc.
- Support Clubs working through the BGC Canada Operating Standards (Pre & Post Review) and provide tools and resources to help Clubs achieve the standards.
- Build a strong network of Clubs that feel engaged in the movement and connected to other Clubs. This includes promoting attendance for learning and networking opportunities, including BGC Canada webinars, conferences, and symposiums.
- Ensure the proper orientation, onboarding, and mentoring of new Executive Directors.
- Support the development of viable new Clubs and the possible consolidation of existing Clubs, where determined, and assist established Clubs to expand.
- Be aware of, and monitor Provincial legislation, trends, funding, and initiatives that support the work of Clubs in both Quebec and Ontario.
- Collaborate with other national staff to coordinate initiatives and provide resources, materials, and solutions to meet the needs of the Clubs and the movement.
- University degree in adult education, public administration, human/social services, or a related discipline
- Minimum of 5 years management experience in a hu



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